College Recruitment and Enrollment Director

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What We Offer


At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees.

We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.


About this role

Responsible for overseeing college-wide enrollment, recruitment, transition programs, and the new student onboarding process. Manages the ongoing operations of the College enrollment programming initiatives targeting prospective student markets to support optimal college enrollment.

What a day of a College Recruitment and Enrollment Director looks like
:

• Oversees and directs college wide enrollment management efforts. Develops and maintains departmental policies and procedures to align recruitment initiatives and activities across all campuses.
• Oversees recruitment funnel and enrollment yield rates and implements improvements to ensure deliverables are met.
• Develops dynamic recruitment strategies and collaborates with departments and academic pathways to support enrollment growth and align with the College's mission, vision and strategic plan.
• Develops and strengthens partnership with entities, including but not limited to school district, businesses, community and religious organizations.
• Presents college information to community schools and organizations regarding the College's degree program and certificate programs. Maintains professional relationships with secondary and post-secondary administrators and other district and school personnel.
• Implements and oversees Customer Relations Management (CRM) operations, including system design, communications, and reporting capabilities.
• Maintains current knowledge of industry trends, emerging technologies, and best practices to identify and execute improvements.
• Coaches, mentors, guides and provides leadership. Allocate or delegate work, and provide input and feedback in regard to performance, evaluation, and development.
• Conducts all tasks related to the preparation of the annual and other periodic budgets for a department, campus, or college.
• Performs other job-related duties as assigned.

We'd love to hear from you if you have the following:

Education and Experience:

• Bachelor's degree
• Six years of related experience, to include supervisory experience

Knowledge of:

• Best practices in higher education enrollment
• Student recruitment best practices
• Recruitment funnel and marketing strategies
• Family Educational Rights and Privacy Act (FERPA)
• Microsoft Office Professional or similar application

Skilled in:

• Enrollment and retention data analysis
• Effective leadership and managerial skills to accomplish the goal of recruiting and enrollment initiatives.
• Managing and resolving conflict in a positive manner
• Creative thinking and problem solving to explore new technology, processes, and approaches
• Attention to detail while maintaining effective time and task management
• Mentoring team members to develop goal setting plans, share knowledge and experiences

Ability to:

• Analyze and interpret trends, patterns, and data to develop new conclusions based on the findings required
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture

Licenses, Registration, Certifications, or

Special Requirements :

• Regular physical attendance required
• Valid Florida driver's license
• Some periods throughout the year will require extended work hours including nights, weekends, and college closures
• Must complete FERPA training within 30 days of employment

Preferred, but not a must
:

Education and Experience:

• Master's degree
• Experience implementing CRM platforms
• Experience in higher education admissions or enrollment management

Work Environment and Physical Demand:

• Lift, carry, push, pull, install, or remove objects weighing 20 to 49 pounds
• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Stand for extended periods of time
• Use of video display terminal
• Use of manual dexterity and fine motor skills
• Identify and distinguish colors and shades of color
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Operate a motor vehicle
• Work a fluctuating work schedule

This job description is intended to be generic in nature and…