Branch Manager

Overview

At Serengeti Care, we are more than just a caregiving company — we are a community dedicated to compassionate service, quality care, and the growth of our people. We believe in showing up with heart, holding each other accountable, and being a force for good in the lives of our clients and caregivers.

We are seeking a Branch Manager who can lead with empathy, drive performance, and foster a supportive environment for our caregivers, clients, and community partners. This position plays a central role in ensuring the branch's success, partnering with the Staffing Coordinator and Services Liaison to ensure high-quality service delivery, operational compliance, and client satisfaction.

• Lead the day-to-day operations of the branch with oversight of client care, staffing, and compliance.
• Support caregivers and clients by addressing service issues, coaching staff, and promoting a culture of accountability.
• Collaborate with the Staffing Coordinator to maintain complete and accurate schedules.
• Ensure documentation, caregiver credentials, and client files are current and audit-ready.
• Coach and support your team through challenges, celebrate their successes, and model servant leadership.

• 2+ years of supervisory or management experience (home care or healthcare preferred)
• Strong communication, organizational, and time management skills
• Understanding of care coordination, caregiver scheduling, and regulatory compliance
• Experience working with diverse populations and leading a team
• Passion for providing excellent service and a desire to grow with a mission-driven company
• Proficiency in Microsoft Office and comfort learning new systems (HRIS, scheduling software)

• Mission-driven work that matters
• Supportive leadership and collaborative teams
• Opportunities for growth and development
• Paid training and continued education
• Meaningful work that changes lives — one shift at a time

If you're a strong communicator and team leader and thrive in a fast-paced environment where every decision supports caregivers and clients, we’d love to meet you.