Security Officer

Who We Are

Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.

Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile long lake is an oasis of natural beauty. Come live where others only get to vacation.

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...

The Security Officer is responsible for patrolling hospital buildings and grounds to prevent fire, theft, vandalism and unauthorized entry. They also assist staff with managing unruly visitors and patients while addressing hospital safety and environmental concerns. In this role, the Security Officer will conduct proactive monitoring and respond promptly to potential or actual security threats within the facility. This includes investigating and managing all security incidents.

It's essential to maintain a thorough understanding of policies and procedures regarding alarms, appropriate emergency responses and emergency/disaster preparedness plans. Additionally, the Security Officer will assist in facilitating planned drills and simulations to ensure emergency preparedness. The Security Officer will be involved in investigations requiring accuracy of reports and documentation related to security activities.

Minimum Qualifications

• High school diploma or equivalent, required
• Associate Degree in any discipline, preferred

• Valid Driver's license upon hire
• Valid P.O.S.T. Certification or D.P.S. Guard Card, preferred
• Proof of current vehicle insurance to drive facility vehicle
• Handle with Care required for Security Guard within 90 days of hire

• Two (2) years law enforcement, auxiliary police officer, detention officer experience or two (2) years of security experience in a healthcare setting; or two (2) years of security experience with documented de‑escalation training; or two (2) years of Military experience with law enforcement training with documented de‑escalation training on DD‑214 with Honorable Discharge; or two (2) years of service in active‑duty military, military reserve or National Guard with an Honorable Discharge.

• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision
• Must be able to work in a stressful environment and take appropriate action

• Periodically tours buildings and grounds, examine doors, windows and gates to determine that they are secure and not tampered with
• Check all hospital floors on a regular basis
• Check all doors and remote buildings
• Check parking lots
• Appropriately and promptly engage unauthorized persons to determine the reason for their presence and to establish whether this person is a threat to the facility
• Respond promptly to incidents, alarms, and requests for assistance, following established protocols
• Coordinate with local law enforcement when necessary to ensure the safety of patients, visitors, and staff. Utilize verbal de‑escalation techniques to defuse tense or disruptive situations in a calm and professional manner;
  Assist in the physical restraint of patients when requested by clinical staff
• While patrolling in parking lots, ensure that vehicles are not improperly parked or parked in areas that would pose a hazard to the facility, like fire lanes
• Maintain detailed and accurate incident reports and documentation in accordance with organizational standards. Escort employees to and from their vehicles upon request
• Provide exceptional customer service while enforcing facility rules and…