Team Leader, Management

Overview

Join to apply for the Team Leader role at H&R Block
.

Join to apply for the Team Leader role at H&R Block
.

• Lead a customer-centric team of associates and drive seasonal tax business growth at a single H&R Block tax office.
• Serve as front-line manager, providing leadership and development to tax office associates, delivering an outstanding client experience, and achieving office growth objectives.
• Provide knowledge on tax topics and products to associates and act as a resource as needed.
• Lead daily activities to ensure work is completed on time with attention to quality standards, priorities, and goals.
• Build an engaging team environment by training and coaching associates to meet Service Standards and recognize outstanding contributions.
• Lead daily team meetings, communicate essential information, and create associate work schedules with accurate timekeeping and overtime management.
• Prepare tax returns, as required, and conduct timely performance reviews; collaborate with Associate Relations Center to resolve issues.

• Partner with the District General Manager to create and implement office-level growth plans, including developing local partnerships and managing office community involvement.
• Assist the District General Manager in recruiting and interviewing candidates for tax office positions.
• Able to work a flexible schedule and adapt work assignments based on business needs.
• High school diploma or equivalent or higher; computer proficiency with MS Office; ability to work independently with minimal supervision; customer-centric mindset.
• Prior experience in customer service or supervisory roles; successful completion of relevant HR Block tax knowledge assessments or tax courses (if preparing tax returns).

• Experience supervising or managing people in retail, restaurant, banking, or related industries.
• 2+ years as a Tax Professional (if applicable).
• Annual continuing education to meet IRS and state requirements.

We invest in our people and their total well-being. Our benefits support health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate and wellbeing programs to build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Discounts on everyday items and services.
• Benefits with eligibility:
  Medical Coverage, 401k Retirement Savings Plan, and Employer Stock Purchase Plan.
• Check all available benefits at block benefits site.

H&R Block is committed to building a connected culture where trust, care, and connections help everyone belong. You will work in an environment recognized worldwide on Best Companies lists, with colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Sponsored Job and location details may appear in original posting but are not required here. This description is focused on role responsibilities and qualifications.