Admit-PBX Operator PRN

Overview

Job Description

Havasu Regional Medical Center

Description

Description Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, courteous, confidential and polite manner. Demonstrates proficiency in using the integrated computer/telephone workstations to process all calls. Follows written and computer based procedures to ensure that calls are processed according to individual facility guidelines Accurately and promptly responds to, processes and documents all code arrests, fire alarms (including troubles, disables and tests), emergencies and disasters per established policies and procedures Demonstrates proficiency in using the integrated computer/telephone workstation to access information and process calls for patient, facilities, staff, departments, physicians, and the community at large and other duties as assigned.

• Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, courteous, confidential and polite manner.
• Demonstrates proficiency in using the integrated computer/telephone workstations to process all calls.
• Follows written and computer based procedures to ensure that calls are processed according to individual facility guidelines.
• Accurately and promptly responds to, processes and documents all code arrests, fire alarms (including troubles, disables and tests), emergencies and disasters per established policies and procedures.
• Demonstrates proficiency in using the integrated computer/telephone workstation to access information and process calls for patient, facilities, staff, departments, physicians, and the community at large and other duties as assigned.

• Previous console (switchboard) attendant experience preferred.
• Must have highly developed interpersonal skills and demonstrate behaviors consistent with those identified as core behaviors (values).
• Must possess the ability to work with minimal supervision, effectively prioritize, make sound independent judgment and work in an environment of frequent interruptions.
• HS diploma or GED.