Hospital Receptionist

Overview

Provides administrative support, including receptionist duties, clerical tasks, and customer service functions. Performs a variety of non-technical responsibilities to support the daily operations of assigned practices or departments.

Reports to:

Office Manager/Supervisor or Dept. Director. FLSA:
Non-exempt.

• Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.
• Prepares statistical reports and performs a variety of clerical tasks, including processing incoming and outgoing mail, maintaining filing systems, entering and updating data in databases, typing documents and correspondence, and handling photocopying, scanning, and faxing duties.
• Places, answers, and directs phone calls and distributes messages.
• Organizes, coordinates, and schedules meetings and appointments.
• Keeps office area neat and tidy and monitors and orders office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinates work flow and maintains records of office activities.
• Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedule as directed.
• Maintains a neat and professional appearance in compliance to the existing dress code.
• Perform other duties as assigned.