Store Manager, Community Health

About us

With over 55 years of experience, New Horizons is a leading provider of disability, aged care and community support services, committed to empowering individuals to live their best lives.

Above award pay and great benefits. Your work matters and so does your pay.

• Above award pay
• Penalty rates
• Salary packaging options that can increase your take home pay by up to $15,900 plus
• Novated leasing
• Paid parental leave
• For full‑time employees, RDOs

Did you know our CEO Luke Buckley started out as a support worker with us 15 years ago? That’s proof your career can go anywhere here. We invest in your future with ongoing training and mentoring, clear career advancement pathways, opportunities to specialise in aged care and disability support and a rewards and recognition program that celebrates your wins.

On top of meaningful work you’ll enjoy extras like Fitness Passport and our confidential Employee Assistance Program, giving you access to fitness, counselling and wellbeing support when you need it.

At New Horizons you’ll get flexible scheduling and work arrangements that support a healthy work‑life balance. You can also purchase extra annual leave and if you work 10 weekends a year you’ll enjoy an additional week of leave on top.

Join a collaborative and respectful team where diversity is celebrated and every individual is valued. Build meaningful relationships with clients and their families, fostering belonging and making a real difference in the community.

Permanent part‑time Support Worker (24 hours per week) in the Greater Newcastle region. The role provides support and works in partnership with people living with disability to live within the community in the way that they want to.

• Collaborate with customers to develop individualised person‑centred support plans that incorporate their identified wellbeing needs, strengths and goals.
• Provide support to customers to improve their independence by assisting with skills development, transport, social activities, finances, appointments, cooking, medication and personal care.
• Support and encourage customers to participate in activities of their choice, such as social, leisure, sporting, educational and employment activities.
• Keep customer records up to date on a daily basis using online systems and electronic databases.
• Develop and maintain professional relationships and networks with customers, families, caregivers and key stakeholders.
• Support customers to navigate the sector to access any additional service they may require.
• Seek out innovative ways to enhance the recovery journey and overall customer experience with New Horizons.

• Punctual
• Friendly
• Outgoing
• Non‑judgemental
• Flexible
• Guided by lived experience
• Persistent
• Balanced
• Empathetic
• Practical

• Minimum Certificate III / Certificate IV in Disability, Community or Mental Health and/or willingness to obtain.
• A strong set of values that guides your work, incorporating our organisational values of passion, integrity & respect.
• Great computer skills with proven ability to use Microsoft Office and customer relationships management systems.

• Current Police Check (issued within the last 3 months)
• Current NSW Driver's Licence
• NDIS worker Check (or willingness to obtain)
• NSW WWCC (or willingness to obtain)

To register your interest please click Apply Now and provide your resume and cover letter outlining your suitability for the role. If you have any questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process or require an alternative method of submitting your application please email us.

New Horizons is an equal opportunity employer and our people represent the community which we serve. We invite all applicants to apply including First Nations People and people from diverse social, cultural and gender backgrounds. New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.