Senior Manager, Routing Optimization

Overview

Work Location Type: Remote

Req Number 325025

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models.

In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,  offers customers access to more than 14 million products, and  offers more than 24 million products. For more information, visit

The anticipated base pay compensation range for this position is $121,500 to $202,500.

This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

The Sr Mgr, Routing Optimization is responsible & accountable for designing our standard work for aligning field team members to service customer sites, which will serve as the foundation for new technology, as well as monitoring, measuring, and improving our current workforce productivity. This includes proactively evaluating current routing models to understand performance and potential opportunities to optimize, while understanding and minimizing disruption.

This role will partner with the field and technology teams to develop, design, test and implement new routing models. This position will partner with field leaders to execute strategies and present operational plans that drive the right level of service at the right cost.

• Form and develop a quantitative team with backgrounds in statistics, mathematics, business analytics, operations research and machine learning.
• Lead the team and strategically define the path forward for machine learning, artificial intelligence, and data optimization
• Collaborate with partners across the business and supply chain to identify and prioritize opportunities, formulate analytical strategy, and roadmap to inform decisions to address these problems.
• Apply knowledge and business judgment to identify opportunities and quantify impact.
• Lead optimization and predictive analytics projects, while creating dynamic solutions using statistical models, machine learning and deep learning methodologies.
• Own the process and thought leadership of transforming data into actionable insights and recommendations. Present clear and concise results.
• Own the end-to-end delivery process that encompasses research, design, testing, scaling and implementation.
• Mentor team members for their career development and growth.

• Bachelor's Degree or equivalent experience required
• Master's Degree in Statistics, Mathematics, Operations Research, Economics or a related quantitative field preferred
• 7+ years of experience in forecasting, data optimizing and developing statistical models.
• Experience with analytics tools (e.g. R, Python, SQL) and…