Director Of Operations

Position:
Director Of Operations
Company:
Medi-Weight loss of Lake Forest, Northfield IL.
Location:
Travel between locations

Compensation: $40.00 an hour

Hours
- Vary 30-40 hours per week

NO MEDICAL BENEFITS

Join our thriving team at Medi-Weight loss of (Clinic location) where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry.

The Director of Operations is responsible for strategic and operational leadership, including developing policies, managing budgets, and ensuring high-quality patient care. They act as a liaison between medical staff and administration, focusing on improving patient satisfaction, staff productivity, and financial performance.

• Education:
  
  Bachelor’s degree in Healthcare Administration, Business Administration, or a related field required;
  Master’s degree a plus.
• Experience:
  
  Minimum 5–10 years of experience in healthcare operations management, including proven experience in billing, hiring, and strategic growth.
• Technical
  
  Skills:
  
  Proficiency in EMR/EHR systems, medical billing software, and Microsoft Office Suite.
• Leadership
  
  Skills:
  
  Strong personnel management, communication, and analytical skills.

• Strategic thinker with a focus on business development.
• High level of accountability and attention to detail.
• Strong problem-solving skills, particularly in identifying root causes of billing or operational delays.

Oversee end-to-end billing operations to ensure accuracy, compliance, and timely reimbursement.

Monitor key performance indicators (KPIs) such as AR days, collection rates, and denial trends.

Oversee payment posting and collections.

Develop and implement strategies to increase revenue and optimize cash flow.

Manage the recruitment, interviewing, hiring, training, and retention of staff.

Perform employee evaluations, establish performance standards, and address disciplinary issues.

Develop staffing models to ensure proper coverage and maximize efficiency.

Foster a positive work environment and promote professional development.

Develop and implement marketing strategies to promote visibility of services.

Cultivate relationships with referring physicians and community partners.

Direct social media campaigns, community events, and promotional activities.

Evaluate marketing spend to maximize ROI.

Formulate and implement policies, procedures, and standard operating protocols.

Ensure adherence to HIPAA, OSHA, state, and federal regulations.

Manage facility budgets, vendor contracts, and resource allocation.

Utilize EHR/EMR systems to track data and improve workflow.