Barista

0256-El Toro and Rockfield (Lake Forest) Store
23647 El Toro R, 23647 El Toro Road, Lake Forest, California, United States of America

Posted Sunday, December 14, 2025 at 5:00 AM

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Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf® has become one of the world’s largest independent and privately owned specialty coffee and tea retailers. In 1963 we opened our very first store in Brentwood, California. Today we have over 1100 stores in 31 countries as well as regional offices in Singapore and Malaysia. We have always had a creative and caring spirit, embodied by our Team Members, making us famous and beloved by our guests worldwide.

Paired with a passion for premium products, employees and guests, our brand thrives on enthusiasm that is contagious. We are known for an unwavering commitment to premium quality coffee and tea, building direct supplier relationships with the best private coffee farms and tea estates worldwide. We select only the top 1% of Arabica beans and the finest hand‑plucked, whole‑leaf tea.

All blends are developed at our state‑of‑the‑art facility in Camarillo, CA, enabling total control and precision. Once perfected, beverages are prepared locally for maximum freshness. We continually explore new flavors, development methodologies and cultural influences, creating breakthrough drinks such as The Original Ice Blended (introduced 1989) and the Tea Latte. We are always seeking the next fan favorite, constantly evolving our menu.

Social responsibility is core: paying higher prices to coffee growers, investing in communities, and creating a brighter future through the Caring Cup Program. Genuine care extends from the seed to the cup, ensuring guests feel comfortable simply being themselves while enjoying more than a great cup of coffee or tea.

• Sell and serve products to customers in a courteous and friendly manner
• Participate in all sales promotions effectively and efficiently
• Safely handle all hot and cold drinks during drink preparation
• Verbally receive and call back customer orders in a friendly manner
• Report all customer complaints to manager on duty
• Respond pro‑actively to prevent customer service situations
• Accurately ring sales orders into cash register and count back change in a courteous and friendly manner, following all safe cash handling procedures
• Answer telephone in a courteous and friendly manner, including giving store greeting, directions to store location, receiving and filling customer orders
• Answer customer questions regarding products, service or environment in a courteous and friendly manner
• Package all retail and beverage customer orders according to company guidelines
• Sell and serve baked goods and miscellaneous food items to customers
• Maintain efficient, friendly service standards

• Restock shelves when necessary
• Routinely clean the bar area, floor, windows and grinders, take out trash, etc.
• Follow brand guidelines in environment and take ownership in store cleanliness
• Assist in the distribution of weekly shipments
• Report potential safety hazards to manager on duty
• Report all employee accidents to manager on duty
• Inform manager on duty of any operational inconsistencies

• Perpetuate company philosophy and culture
• Maintain a high level of motivation to ensure quality and consistent product

• Ensure all customers are educated on products and services
• Maintain highest quality, consistent product standards
• Follow all company drink recipes and procedures
• Pass monthly re‑certifications in a timely manner

• Assist in maintaining a clean, well‑merchandised store
• Assist in following visual presentation plans and standards

• Able to train new baristas
• Run errands when needed
• Work special events as needed
• Maintain positive company morale

Regularly required to stand, walk, talk and hear

Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms

Reg…