Store Assistant Manager - Foothill Ranch

Store Assistant Manager - Foothill Ranch

Join to apply for the Store Assistant Manager - Foothill Ranch role at The Salvation Army Southern California
.

About The ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no‑fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can serve and impact our local community, through the commitment to “Do The Most Good” at our Foothill Ranch Store, which supports the Adult Rehabilitation Program.

Employee Benefits Offered

• Opportunity for career growth
• Paid time off
• Medical, Dental, and Vision
• Wellness Program Incentives
• Retirement Plan
• Optional benefits, including Pre‑paid Legal Service, AFLAC, Pet Insurance
• Employee Assistance Program (EAP)
• Employee Store Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!)
• Employee Referral Bonuses

Responsibilities

• Takes an active role and partners with the Store Manager in the day‑to‑day operation of the store, including opening and closing procedures, point‑of‑sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.
• Assumes responsibility for all day‑to‑day store operations (including personnel and cash handling duties) in the absence of the Store Manager.
• Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
• Schedules store employees to ensure appropriate coverage and coordinates daily morning and shift‑change meetings.
• Responsible for reviewing and maintaining accurate employee payroll records.
• Assists Store Manager with hiring, training, and performance coaching of all store employees.
• Communicates personnel issues and performance results with Store Manager; may issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed.
• Ensures high levels of customer and donor satisfaction through excellent service and maintains good community relations.
• Supports Back Room Processors/Warehouse Associates to meet daily processing goals.
• Supervises service of program beneficiaries if work‑therapy assignments are in place.
• Protects and secures store currency, inventory, and property.
• Secures building during non‑operating hours with alarm system arming and alert protocol.
• Assures safety measures are established and maintained consistent with ARC policy and government regulations; reports incidents immediately.
• Assists with mandatory weekly store meetings and attends ARC monthly safety meetings in Store Manager’s absence.
• May be transferred or relocated to other stores based on business needs.
• Completes all tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years previous retail management/supervisory experience (thrift preferred).
• Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
• Valid driver’s license and ability to pass MVR report; proof of insurance and access to a motor vehicle.
• Pass background check, including criminal history and sex offender registry.
• Effective communication skills with management, store employees, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to lift up to 50 lbs.

Pay Rate $19.00 per hour

Schedule

• Work schedules are determined by management; employees must be flexible to always ensure adequate coverage.
• Full‑time employees may work any shift including evenings, weekends, and holidays.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industry Non‑profit Organizations