Veterinary Receptionist

Welcome to the Lake Forest Animal Clinic, where our priority is upholding the highest standard of patient care. As an established and highly respected AAHA-accredited practice, we maintain a commitment to excellence that is recognized by the community, reflected in our outstanding 4.7-star Google rating. We are looking for experienced and dedicated veterinary professionals ready to join a team focused on providing comprehensive, compassionate medical care.

If you are seeking a supportive environment where you can truly do your best work, this is your opportunity. Joining our team means becoming part of a supportive network dedicated to your professional success. We believe strongly in investing in our teammates, fostering a culture of continuous learning and growth regardless of your career stage. Whether your goal is becoming a credentialed technician, moving into a leadership role, or expanding your clinical knowledge, you will find programs and mentorship in place to help you achieve those career milestones.

We focus on providing the workflow support you need so you can concentrate on patient care, knowing your contributions are valued and celebrated. At Lake Forest Animal Clinic, our AAHA accreditation ensures you are practicing top-tier veterinary medicine in a state-of-the-art facility. We are equipped with advanced diagnostic tools, including in-house Ultrasound capabilities, and offer specialized care like Cardiology services.

Beyond our immediate facility resources, our affiliation provides you with access to internal specialty consultations. This means you have a built-in support system of experts to collaborate on complex cases, ensuring you always have the resources necessary to deliver excellent patient outcomes. Located in beautiful Lake Forest, California, you will be working in a vibrant community known for its natural beauty and proximity to major Southern California attractions.

This area offers a fantastic quality of life with excellent access to outdoor recreation, parks, and easy commutes. Enjoy the benefits of practicing high-quality medicine in a welcoming community that offers sunshine and a superior lifestyle year-round.

Job Description

• Be the Director of First Impressions: You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• A text note:
  Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

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