Veterinary Receptionist - Lake Forest Animal Clinic

Overview

Welcome to the Lake Forest Animal Clinic, where our priority is upholding the highest standard of patient care. As an established and AAHA-accredited practice, we are committed to excellence recognized by the community, reflected in our Google rating. We are looking for experienced and dedicated veterinary professionals to join a team focused on providing comprehensive, compassionate medical care. If you seek a supportive environment where you can do your best work, this is your opportunity.

Joining our team means becoming part of a network dedicated to your professional success. We invest in our teammates and foster a culture of continuous learning and growth, whatever your career stage. Whether your goal is becoming a credentialed technician, moving into a leadership role, or expanding your clinical knowledge, programs and mentorship exist to help you achieve those milestones.

We focus on workflow support so you can concentrate on patient care, knowing your contributions are valued and celebrated. Located in Lake Forest, California, you will work in a vibrant community with access to outdoor recreation and a high quality of life.

Our AAHA accreditation ensures you practice top-tier veterinary medicine in a state-of-the-art facility, equipped with advanced diagnostic tools including in-house ultrasound and specialized care like cardiology services. Our affiliation provides access to internal specialty consultations for complex cases, ensuring you have the resources to deliver excellent patient outcomes.

This opportunity is ideal for professionals seeking a collaborative, growth-minded environment within a network that supports development and teamwork.

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly and efficiently.
• Advocate for Pet Health: partner with the team to educate clients on preventative care and other hospital services to ensure every pet receives the best possible care.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrating empathy and respect in every situation, and treating each pet with care.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you gain the stability of a local practice backed by the resources of a larger network. The focus is on investing in you so you can focus on what you love.

• Competitive Compensation: A competitive hourly rate based on your experience, plus a comprehensive benefits package.
• Total Wellbeing:
  Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
• Financial Health:
  Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.
• Commitment to Growth:
  Educational assistance is available to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network:
  Join a nationwide community of veterinary professionals who share a passion for collaboration and career growth.
• Valuable Perks:
  Paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.