Manager - Maintenance; Tech Support - 2nd Shift

Oakley - Manager - Maintenance (Tech Support) - 2nd Shift

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If you’ve worn a pair of glasses, we’ve already met.

Requisition : 893381

Position: Full-Time

Shift: FHR - 2nd Mon-Fri (1P - 9P)

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray‑Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best‑in‑class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e‑commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting‑edge technology, based on centralisation for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Oakley is part of Essilor Luxottica. Building on our legacy of innovative, market‑leading optical technology, we manufacture and distribute high‑performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories. Every day at Oakley is a chance to grow, go further and achieve more.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

GENERAL FUNCTION

The position will have 24‑hour accountability for the technical/maintenance support for specific Business Units and be responsible for directing, organizing and controlling project activities. This role will direct and coordinate the day‑to‑day activities of Tech Support technicians in the maintenance, repair, and installation of all production‑related equipment. Responsible for managing a multifunctional (mechanical, electrical and instrumentation) team of technicians in the execution of equipment maintenance.

Major Duties And Responsibilities

• Aligns with Business Unit Production Supervisors and Tech Support Leaders to establish priorities for required Maintenance Activity on production equipment.
• Supervision of technicians which includes training, development, communication, enforcement of company policies, performance coaching/evaluations, and written documentation of team member performance issues.
• Directs Maintenance Leaders, reviews weekly maintenance plan and aligns with Production team on achieving the plan.
• Perform quality audits of technician’s performed work for PM’s, planned corrective work, and emergency work.
• Develop Root Cause Failure Analysis with corrective actions for extended downtime and repeat failures.
• Reviews production, quality, and maintenance reports and statistics to plan and modify maintenance activities.
• Analyzes work orders and performance metrics to develop plans to improve maintenance processes.
• Responsible for suggesting methods to improve area operations, processes, efficiency, and service level for all internal customers.
• Oversee and direct team members in a safe, quality‑minded and productive manner to attain production priorities as scheduled.
• Possess leadership and human relations skills, decisive decision making, and leading by example.
• Escalates major downtime outages to Production Technology Manager.
• Develop solutions to improve quality of product, increase uptime and prevent repeat failure modes.
• Works with Automation and IDZ teams for new equipment installations; develop Preventive Maintenance plans and spares inventory.
• Performs other duties and responsibilities as needed.

Basic Qualifications

• Bachelor’s degree (B.A.) from four‑year college or university preferably in Engineering or equivalent related work…