Laguna Niguel Assistant General Manager

About Kid Strong

Kid Strong is a science-based children’s training center offering a membership-based program where kids ages 1–11 attend 1–2 instructor-led group classes per week. Our curriculum focuses on Brain, Physical, and Character development and is designed to build confident, strong, and resilient kids.

• Employee discounts
• Free uniforms
• Paid time off

The Assistant General Manager (AGM) is a hands-on leader who supports the daily operations of the center, develops and leads the coaching team, drives membership growth, and helps deliver an exceptional experience for kids and families. This role blends leadership, coaching, sales, and operations in a fast-paced, people-focused environment.

Center Operations

• Support center KPIs, staffing, scheduling, and profitability goals
• Build and maintain strong relationships with Kid Strong families
• Support daily operations including cleanliness, maintenance, and brand standards
• Assist with employee issues and documentation in partnership with the General Manager
• Set and communicate coach schedules to ensure proper coverage
• Plan, staff, and execute camps, birthday parties, and special events

Sales & Growth

• Drive membership sales through outbound follow-up on inbound leads (50+ calls per day typical)
• Support strong trial-to-membership conversion in the center
• Respond promptly and professionally to parent and lead inquiries

Leadership & Team Development

• Foster a positive, accountable coaching culture
• Support recruiting, onboarding, training, and ongoing development of coaches
• Provide feedback and support professional growth
• Maintain required Kid Strong certifications
• Participate in leadership meetings and trainings

Coaching

• Coach Kid Strong classes for children ages 1–11
• Work in a physically active environment and safely lift and move equipment (up to approximately 25 lbs)
• Understand and communicate the “why” behind the Kid Strong curriculum
• Communicate professionally with the team via Slack

• Passion for working with children is non-negotiable
• Comfortable communicating with parents and guardians
• Prior experience in leadership, coaching, sales, or customer service preferred
• Athletic, coaching, or fitness-related background strongly preferred
• Strong communication, organization, and leadership skills
• CPR certified or ability to obtain within 90 days
• Location:
  
  Laguna Niguel, CA

Reports To:

General Manager

Employment Type:

Full-Time (40 hours per week), On-Site

Compensation: $25–$27 per hour plus $2,500–$5,000 annual performance bonus

Benefits:
Paid Time Off (PTO)

Schedule:

4 weekdays and 1 weekend day (evenings and weekends required)

This is a pre-opening leadership role. The Kid Strong Laguna Niguel center is expected to open on or around May 5th. The anticipated start date for this position is April 1st and will include onboarding, training, and pre-opening preparation.

Compensation: $25.00 - $27.00 per hour

Kid Strong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. Kid Strong offers a science-based curriculum that is parent-focused and taught by professionals.

• Want to work with great people
• Want personal and professional growth
• Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Kid Strong Corporate.