Manager- User Experience; VPL

Overview

Total Rewards:
Benefits/Incentive Information If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Oakley is part of Essilor Luxottica. Building on our legacy of innovative, market-leading optical technology, we manufacture and distribute high performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories. Every day at Oakley is a chance to grow, go further and achieve more. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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The Oakley User Experience (UX) team delivers clear, human-centered insights to elevate our products. The UX Manager leads projects, mentors the research team, and influences cross‑functional partners. This role aligns research tools and methods to business goals, ensuring high research ROI. The UX Manager drives efforts to unpack information, convert data into action, and integrate insights into product strategy, R&D, design, development, and marketing to help create the unexpected.

• Manage direct and functional reports, building team and process infrastructure. Identify process and skill gaps to improve effectiveness and speed. Introduce new methodologies that support the UX strategy.
• Apply design thinking to shape cross‑functional workflows, workshops, and project milestones.
• Partner with VPL leadership to build a UX strategy aligned with product, marketing, R&D, and sport performance initiatives.
• Collaborate with global Essilor/Luxottica UX/CMI teams as partners and resources.
• Assign projects, set priorities, and ensure strong handoff and ideation.
• Translate project goals into user research plans, including guides, interviews, focus groups, surveys, and persona development.
• Plan, design, and conduct rigorous in‑person usability testing and ethnographic research.
• Conduct analytics‑based research including competitive benchmarks and heuristic evaluations.
• Produce data‑driven reports, user profiles, workflows, and day‑in‑the‑life scenarios.
• Ensure creation of case documents to deepen organizational understanding of users.
• Present research findings to innovation and design teams for integration into product decisions.
• Provide design suggestions informed by research, observation, and expertise.
• Partner closely with VPL leadership to optimize timelines and support transparency and collaboration across teams.
• Develop and refine research methods and train the team accordingly.
• Perform other duties as needed.

• Bachelor’s degree in Engineering, Design, human sciences, or related field.
• 5+ years’ experience in physical product development, user experience, consumer insights, or strategic planning.
• End‑to‑end research experience across multiple methodologies.
• Strong interest in voice‑of‑customer insights, translating findings into requirements, conducting evaluations, and communicating results.
• Expertise in qualitative and quantitative methods.
• Statistical analysis skills and familiarity with…