Indeed Family Care Coordinator

Be a part of something great at Infinity Kids

Are you a passionate and CA licensed Speech, Occupational, or Physical therapist or administrator with incredible communication skills and driven by purpose? Are you seeking a unique opportunity to provide the highest quality of therapeutic intervention to a broad pediatric demographic within an interdisciplinary team environment?

This might be your dream position! We are looking for a “game-changing” staff that brings passion, purpose, experience, and collaboration! Our multi-disciplinary team provides comprehensive therapy with empathy and love. This is an incredible opportunity to join our Infinity Kids family for a position that supports individual needs using play and evidence-based practices.

We are always looking for amazing therapists. Please submit a resume to find out more about our availability.

Location: Lake Forest, CA and Placentia, CA

About: The Family Care Coordinator is a key support role responsible for the smooth on-boarding and scheduling of new clients, daily facility operations, and ensuring the efficient management of administrative tasks. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. You will work closely with clients, families, volunteers, and the administrative director to ensure the highest level of care and service.

We are a supportive team that cares about providing consistent and comprehensive customer service with empathy and love. For us, empathy means meeting people where they are, listening to understand, and showing up with an open heart. We are looking for like-minded individuals that want to share in the common goal of helping children reach their full potential.

• High school diploma or equivalent;
  Associate’s degree or higher preferred experience.
• At least 1-2 years of experience in a customer service, administrative, or health care setting.
• Knowledge of medical billing, insurance procedures, and patient scheduling systems.
• Empathetic and patient demeanor when working with clients and team members.
• Multi-tasking abilities, problem solving skills, and ability to thrive in a fast-paced and dynamic environment.

• Greet and onboard families with a friendly and welcoming demeanor.
• Schedule and confirm appointments to maintain continuity of care.
• Manage patient records ensuring confidentiality and compliance with privacy regulations (HIPAA).
• Maintain office supplies and equipment for ordering as needed.
• Facility Maintenance:
  Oversee daily operations and maintenance of the facility to ensure a clean, organized, and welcoming environment.
• Assist with insurance verification, billing inquiries, and clerical support.
• Ensure a positive experience for all clients and families by providing exceptional customer service.
• Paid time off.
• Health insurance.
• Vision insurance.
• Life Insurance.
• 401(k).

22691 Lambert St. #502
Lake Forest, CA 92630

101 S. Kraemer Blvd. #136 Placentia, CA 92870