Student Success Coach; Grant Funded

Overview

This is a grant-funded, full-time position with the TRIO program. The Student Success Coach will engage, orient, support and track First Time in College (FGC) students to be successful by cultivating habits that lead to academic success. This is a highly structured, supportive position involving one-on-one student success coaching by in-person, telephone (voice and/or text), and email. Coaches motivate students toward their academic goals by providing structure, support, feedback, and referrals while tracking and documenting progress.

Success depends on factors including time management, finances, study strategies, health and wellness, school/work/life balance, and campus involvement. Coaches collaborate inter-departmentally to ensure student success, increase retention, and persistence to graduation. They stay current on research involving models of student success and retention and attend meetings with community and college groups as needed. They should have the ability to work a flexible schedule that could include evenings.

• Assist in management of overall FTIC students
• Assist graduating high school students in transition to FGC
• Frequent and continuous contact with FTIC students
• Manage FTIC mentoring program for students as needed
• Attend Student Success meetings
• Complete required reports from local, state, and/or federal sources in a timely manner
• Maintain an ongoing database of participants in FGC Student Success including the college status of students and/or reason for termination or dropping out
• Track FTIC students and maintain ongoing database of participants for their college status and work to retain FTIC students and support them to graduation

These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as required.

• Highly developed skills in interpersonal relations and communication both orally and in writing
• Strong interest in mentoring and motivating others
• Ability to manage multiple projects and objectives simultaneously
• Highly developed computer skills
• Proficient use of Microsoft Word, PowerPoint, Word, Access, and Outlook. Knowledge of Canvas, My Math Lab , Hawkes Learning Systems, Library Databases, Banner or other student databases, and online tutoring systems is a plus.

Bachelor’s Degree in Student Development, Counseling, Psychology, Education, or related fields. Experience with Florida s state rules and regulations to work with faculty and outside community leaders; and to plan, organize, and attend to details on all paperwork.

• Ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public)
• Ability to work collaboratively with staff from multiple departments
• Knowledge of best practices in student success and/or retention
• Ability to manage multiple projects and objectives simultaneously

Florida Gateway College affirms its Equal Access/Equal Opportunity Policy in accordance with all applicable state and federal laws, regulations, and rules. The College reaffirms its commitment to provide equal access and equal opportunity for all programs, services, and activities offered by the College, without discrimination. Discrimination on the basis of race, color, ethnicity, national origin, gender, religion, disability, age, marital status, genetic information, sexual orientation, pregnancy, or any other legally protected status against a student, employee, or applicant is prohibited.

The Civil Rights and Compliance Officer (CRCO) for the College is Cassie Buckles, Associate Vice President of Human Resources, 149 SE College Place, Lake City, FL 32025. If you have any questions or desire any information, call .