Student Success Coach

Overview

Florida Gateway College
Student Success Coach (Grant Funded)

SALARY $40,000.00 Annually

LOCATION Lake City, FL

JOB TYPE Full-time

JOB NUMBER

DIVISION Vice President, Student Affairs & Public Information

DEPARTMENT Student Success

OPENING DATE 01/20/2026 CLOSING DATE 2/20/2026 11:59 PM Eastern

This is a grant-funded, full-time position with the TRIO program. The Student Success Coach will engage, orient, support and track First Time in College (FTIC) FGC students to be successful by cultivating habits that lead to academic success. This is a highly structured supportive position involving one-on-one student success coaching by multiple methods including in-person, by telephone (voice and/or text), and email.

Coaches motivate students toward their academic goals by providing structure, support, feedback, and referrals while tracking and documenting student progress. College success and persistence to graduation depend on factors including time management and organization, finances, study strategies/habits, health and wellness, school/work/life balance, and campus involvement. Coaches collaborate inter-departmentally with instructors and other college departments to ensure student success, increase retention, and persistence to graduation.

An important part of the role is to stay current on research involving models of student success and retention and attend meetings with community and college groups as needed. The position may require a flexible schedule that could include evenings.

(

Note:

The following examples of work as listed in this job descriptions are not necessarily descriptive of any one position in the classification. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

• Assist in management of overall FTIC students at FGC
• Assist graduating high school students in transition to FGC
• Frequent and continuous contact with FTIC students
• Manage FTIC mentoring program for students as needed
• Attend Student Success meetings
• Complete required reports from local, state, and/or federal sources in a timely manner
• Maintain an ongoing database of participants in FGC Student Success including college status and reasons for termination or dropping out
• Track FTIC students and maintain ongoing database of participants for their college status and work to retain FTIC students toward graduation

Minimum Qualifications

KNOWLEDGE, ABILITIES AND

SKILLS:

• Highly developed skills in interpersonal relations and communication both orally and in writing
• Strong interest in mentoring and motivating others
• Ability to manage multiple projects and objectives simultaneously
• Highly developed computer skills
• Proficient use of Microsoft Word, PowerPoint, Word, Access, and Outlook. Knowledge of Canvas, My Math Lab , Hawkes Learning Systems, Library Databases, Banner or other student databases, and online tutoring systems is a plus.

EDUCATION AND EXPERIENCE:

Bachelor’s Degree in Student Development, Counseling, Psychology, Education, or related fields. Experience with Florida s state rules and regulations to work with faculty and outside community leaders; and to plan, organize, and attend to details on all paperwork.

DESIRABLE

QUALIFICATIONS:

• Ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public)
• Ability to work collaboratively with staff from multiple departments
• Knowledge of best practices in student success and/or retention
• Ability to manage multiple projects and objectives simultaneously

Florida Gateway College affirms its Equal Access/Equal Opportunity Policy in accordance with all applicable state and federal laws, regulations, and rules. The College reaffirms its commitment to provide equal access and equal opportunity for all programs, services, and activities offered by the College, without discrimination. Discrimination on the basis of race, color, ethnicity, national origin, gender, religion, disability, age, marital status, genetic information, sexual orientation, pregnancy, or any other legally protected status against a student, employee, or applicant is prohibited.

The Civil Rights and Compliance Officer (CRCO) for the College is Cassie Buckles, Associate Vice President of Human Resources, 149 SE College Place, Lake City, FL 32025. If you have any questions or desire any information, call .

Salary/Compensation: $40,000 per year

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