Patient Account Specialist Senior

Overview

Job Title:

Patient Account Specialist Senior
Duration: 02/23/26 to 05/16/26

Location:

Lake Charles, LA, 70601
Pay rate: $19.00 - $21.33 hourly
Shift: 8 AM to 5 PM

Job Summary:

Patient Account Specialist Senior - Onsite - Medicals required. Min 2 years experience. Experience in resolving insurance claims denials. Collections - Insurance.

• Collects balances due from commercial and/or governmental insurance and third-party payers ensuring proper reimbursement for all services.
• Identifies denied or underpaid claims and dedicates efforts to ensure proper resolution and timely turnaround within payer guidelines.
• Maintains active, working knowledge of payer claims processing and appeal procedures, provider contracts with insurances and third-party payers, and different payment methodologies.
• Demonstrates knowledge of standard bill forms and filing requirements, explanation of benefits, and online payor portals and resources.
• Identifies and communicates issues and trends impacting account resolution and reimbursement.

Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential.

Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory.

Minimum 2 years of experience. Experience in resolving insurance claims denials. Collections - Insurance.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.