Administrative Coordinator

Position: Administrative Coordinator 3
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This Administrative Coordinator 3 position plays a vital role in supporting a wide range of public health programs, including Reproductive Health, Immunizations, WIC, HIV, Tuberculosis, Vital Records, and other essential services. The incumbent serves as a key point of contact for patients and visitors, provides clerical and data support, assists with eligibility screening and fee collection, and helps ensure clinic operations run smoothly.

This role also supports vital records functions, community outreach, and emergency preparedness efforts, making it an excellent opportunity for a detail-oriented professional who enjoys working in a fast-paced, service-driven healthcare environment.

An ideal candidate should possess the following competencies:

Accepting Direction:
The ability to be open and willing to follow guidance or instructions.

* Successful Behaviors:
Follows direction reliably, adjusts to feedback, and completes tasks on time.

Demonstrating Accountability:
The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

- Successful Behaviors:
Owns results, meets standards, and responds to feedback professionally.

Managing Resources:
The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.

* Successful Behaviors:
Allocates resources effectively, follows procedures, tracks usage, and maintains accurate records to support operational and financial needs

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

* Provide comprehensive clerical and administrative support for multiple public health programs, including Reproductive Health, Immunizations, WIC, HIV, STD, Tuberculosis, Genetics, Child Special Health Services, and Vital Records.

* Serve as the primary point of contact for patients, clients, and visitors by answering and routing telephone calls, greeting the public, interviewing and screening patients to determine program eligibility, and assessing and collecting service fees.

* Perform accurate data entry across multiple computer systems, schedule and maintain patient appointments, and ensure appropriate follow-up in accordance with nursing or medical care plans.

* Support Vital Records operations by serving as a Local Deputy Registrar, issuing certified copies of death certificates, maintaining strict security and confidentiality of records, and properly collecting and processing fees.

* Manage pre- and post-clinic administrative activities, including preparing clinic forms, posting patient charges, ensuring proper time entry and payroll coding, and completing travel expense reimbursement requests through LEO.

* Participate in staff meetings, trainings, community outreach events, and emergency preparedness activities, including deployment under the Incident Command System during regional or statewide emergencies, while maintaining authorized driver requirements and knowledge of applicable federal, state, and agency policies.

The ideal candidate should possess the following:

Public Customer Service Experience, Medical Office Experience, Maintaining Medical/Healthcare Provider Schedules, and Data Entry experience   

Position-Specific Details:

Location:

Office of Public Health / Region 5-BRCO / Calcasieu Parish

Appointment Type:
This position will be filled as a Job appointment (temporary appointment that may last up to 48 months

Cost Center:

Position Number(s): 68035

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job…