Medical Records Clerk

• Answers phones, takes messages and directs calls as needed. Receives and processes faxed requests from physicians and other health care entities. Performs chart analysis on each Inpatient, Observation and Same Day Surgery record.

SUPERVISION: Reports directly to the Assistant Director of HIM

• Answers phones quickly and courteously.
• Directs callers to the appropriate personnel.
• Retrieves faxes and processes faxes from physicians’ offices and other health care entities, ensuring that all faxes have been processed by the end of the day.
• Performs chart analysis on all Inpatient/Outpatient/Same Day Surgery records, if applicable, staying within 3 days of discharge or visit date.
• Indexes all records checking for accuracy and completeness.
• Maintains patient, departmental and employee confidentiality at all times.
• Assist with other responsibilities and adjust schedule to meet departmental needs.

• High school diploma or GED required.
• One year experience in healthcare preferred.
• One year experience with imaging software preferred.
• Great attention to detail required.
• Effective organizational skills required.
• Ability to effectively use computer software, including telephone, fax technology and scanners.
• Great interpersonal skills required.

• Work requires light duty lifting.
• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer and other office machinery such as calculator, copy machine, and computer printer.
• Must be able to exchange accurate information with patient, family, peers and medical personnel.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.