Assistant Store Leader- Disney Springs

Overview

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Assistant Store Leader, Specialty

The successful individual will leverage their proficiency in retail to support store leadership, drive client engagement, and contribute to achieving store goals.

• Client & Service Expert: Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients.
• Business Initiatives: Partner with SL to develop business driving initiatives that build repeat business or attract a new customer to the store.
• Client Book Utilization: Ensure each associate actively uses their client book to generate increased sales through monthly client book reviews and evaluation of outreach.
• Standards & Training: Ensure team is compliant with all clientele standards and thank you note program; ensure all associates complete the sales training program.
• Selling Environment: Model and supervise the selling environment, provide consistent coaching on sales training processes to ensure the highest level of customer service and sales.

• Financial Performance: Assist SL with achieving financial success through improvement of measurable results that positively impact store performance.
• Acting SL: Responsible for assuming the SL role in the manager's absence.
• Sales Leadership: Lead by example with the achievement of personal sales goals; educate the team on sales plans, personal goals, and measurable stats, coaching to these metrics to maximize business.
• Community Networking: Ability to network in the community to ensure open positions are filled efficiently with minimal business impact.
• Performance Management: Conduct ongoing review and assessment of employee performance.

• Brand Understanding: Understand and communicate the kate spade new york brand aesthetic, philosophy and lifestyle to the sales team and customers.
• Standards & Merchandising: Ensure brand and operating standards are met to support brand consistency; ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
• Communication: Communicate merchandise sell-through, stock position, business trend information, product issues, and customer feedback to SL to increase service and sales.

• Store Procedures: Perform and supervise store opening and closing procedures including counting funds, deposits, register management, and securing the facility.
• Payroll & Scheduling: Assist SL with maintaining payroll budget by managing schedule and making necessary adjustments.
• Policies & Loss Prevention: Monitor and follow company policies and procedures with a focus on loss prevention to protect inventory and assets.
• POS & Inventory: Accurately manage processing of all POS transactions to maintain inventory integrity.

• Experience: Minimum 3 years management experience in a comparable retail environment
• Education: College degree preferred
• Experience: Prior luxury goods experience preferred
• Skills: Professional sales development and exceptional interpersonal skills
• Leadership: Strong leadership qualities; ability to communicate effectively with all levels within the organization and to our client base
• Analysis: Ability to analyze selling reports, identify business trends and react quickly to business needs
• Decision-M…