Program Assistant, Licensed Childcare

Our Lake Buena Vista Learning Center is seeking a detail-oriented, process-driven Program Assistant.

Under the direction and guidance from the Learning Center Executives and the Association’s Human Resource (HR) department leadership, this position is responsible for the execution of the day-to-day applicant screening and onboarding tasks for the Learning Center (LC) non-exempt team member positions. With a dual reporting structure, responsibilities include support for the learning center non-exempt positions; screening of applicants, selection of right-fit non-exempt candidates, onboarding, training, new employee orientation, training, retention and recognition programs to achieve strategic goals and provide outstanding service to all team members and the families we serve.

• Associates degree or higher preferred.
• Minimum of 2 years of experience as an Administrative Assistant. Experience in a support role of multiple locations preferred.
• Excellent verbal and written communication skills required.
• Excellent organization skills with the ability to meet deadlines.
• Microsoft Office proficiency required.

• Ensure all applicants for the Learning Center’s non-exempt positions are promptly screened. Review applications daily.
• Timely schedule interviews for candidates. Contacted via email, phone, and regular communications.
• Create and complete all position requisitions and processes in a timely manner.
• Monitor pipelines to maintain timely movement and ensure timely status updates and next steps for candidates.
• Assist with sourcing candidates for hard-to-fill positions and attend career events and job fairs when available.
• Send professional interview invitations, confirmations, and follow-up messages.
• Maintain a warm, supportive, professional tone that represents YMCA values.
• Respond to general inquiries about the hiring process and Y employment.
• Coordinate schedules for hiring interviews, panel interviews, new orientations, training, onboarding and HR as needed.
• Ensure reference and background checks are completed for all state, local, DCF, and YMCA standards, and all new hire paperwork.
• Meet weekly with operations team to identify staffing needs and ideal candidate profiles.
• All other duties assigned by Management.