Guest Room Attendant- Kahana

Guest Room Attendant – Kahana Beach

Company:
Terra West Management Services

Job Type: Full-time

Description
As part of a guest room attendant, you will clean guest rooms efficiently in accordance with standards, ensuring a positive and memorable experience for owners and guests.

Responsibilities
• Arrive on time for all scheduled shifts in proper uniform, including nametags and a great smile.
• Review assignments on the device and update and complete room assignments. Check with Supervisor for additional assignments throughout the shift.
• Ensure cart is stocked before the start of shift with all necessary cleaning tools, linen, and room amenity supplies. Maintain cart clean and organized through the day.
• Use correct cleaning chemicals appropriately for designated surfaces, according to OSHA regulations and hotel policies.
• Perform all cleaning services for occupied or vacant guest units, including vacuuming carpets, sweeping, mopping floors; cleaning bathroom showers, tubs, toilets, sinks; changing bed linens and towels; cleaning kitchen, appliances, pots, pans, dishes; cleaning glass and windows; dusting and cleaning furniture, picture frames, and patio.
• Ensure all items in room are in working condition (furnishings and small appliances such as television, lights, air conditioning unit, garbage disposal, telephone, alarm clock, drapes, curtains, and luggage rack). Replenish all required guest room supplies.
• Report all maintenance opportunities to the housekeeping office.
• Report lost & found immediately to floor inspector or call the housekeeping office.
• Maintain a positive and humane professional demeanor during all interactions with guests and fellow Team Members.
• Accept performance feedback in a professional manner.
• Enhance guest service and environment through positive guest interactions.
• Maintain a flexible schedule according to resort occupancy and business.
• Comply with all safety protocols, training, sanitation policies and procedures.

Requirements
• Six (6) months of experience in housekeeping or janitorial preferred.
• Basic knowledge of handling devices and radios.
• Availability for flexible shifts including nights, holidays, and weekends.
• At least 18 years of age.
• Basic English proficiency.
• Knowledge of chemicals/cleaning supplies including Safety Data Sheet and OSHA regulations preferred.

Work Posture Requirements
• Sitting:
  Rarely
• Standing:
  Constantly
• Walking:
  Frequently
• Bending (from waist):
  Frequently
• Crouching (squat):
  Frequently
• Kneeling:
  Frequently
• Climbing (stairs):
  Frequently
• Twisting:
  Frequently
• Reaching:
  Frequently
• Wrist Motion:
  Frequently

Carrying Requirements
• Items Carried:
  Cleaning supplies, Keys, Linen, Vacuum
• Distance:
  Minimum 10 yards
• Times Per Day:
  Frequently
• Maximum Weight: 25 LBS

Moving & Lifting Requirements
• Items Moved/Lifted:
  Furniture, Small Appliances, Vacuum, Carts, Linen
• Times Per Day:
  Frequently
• Maximum Weight: 50 LBS

Push & Pull Requirements
• Item:
  Furniture – Frequency:
  Occasionally
• Item:
  Shampooer – Frequency: N/A
• Item:
  Vacuum – Frequency:
  Frequently
• Item:
  Utility Cart – Frequency:
  Frequently

Environmental Conditions
• Inside/Outside:
  Yes
• Hot/Cold Temperatures:
  Yes
• Wet:
  Yes
• Noise:
  Yes
• Power Equipment:
  Yes
• Chemical Hazards:
  Yes
• Dust:
  Yes
• Close Quarters:
  Yes
• Fumes/Odors:
  Yes

Guest room attendant may be requested to do additional tasks as directed by the Housekeeping Management Team.

EEO/Drug Free Workplace.

Salary: $21.50 per hour.

Entry level

Full-time

Management and Manufacturing