Car Wash Representative - CA

Position Summary

The Carwash Representative plays a crucial role  delivering exceptional customer service and ensuring the smooth operation of the car wash facility. The position involves engaging with customers, understanding their needs, and providing appropriate services that enhance vehicle appearance. Additionally, the Representative maintains cleanliness and functionality of the car wash equipment, handles transactions, and manages inquiries to promote customer loyalty and satisfaction.

• Greet customers warmly and assist them in selecting appropriate car wash services.
• Operate car wash equipment and ensure proper functioning throughout the day.
• Handle cash and credit transactions accurately and efficiently.
• Maintain cleanliness and organization of the car wash area, including waiting areas and restrooms.
• Address customer inquiries and resolve issues or complaints in a professional manner.

• High school diploma or equivalent preferred.
• Adaptability, multi-tasking and sound decision-making abilities are required for success.

• Strong communication skills for engaging customers and understanding their needs.
• Attention to detail when operating equipment and ensuring services meet quality standards.
• Problem-solving skills to address customer inquiries or issues that arise during service.
• Time management skills for efficiently handling multiple tasks in a fast‑paced environment.
• Basic understanding of automotive care to provide informed recommendations to customers.

• Regularly required to talk or hear.
• Frequently required to use hands, fingers, handle or feel objects, tools and controls.
• Occasionally required to stand, walk, sit, reach with hands and arms, climb gezien or balance, and stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Noise level in the work environment is usually moderate and in an office setting.

Seniority Level: Entry level

Employment Type:

Full ocorrência t

Job function:
Other

Industries:
Retail