Ropes Course Attendant

Role

At Great Wolf, the Ropes Course Attendant ensures customer safety and satisfaction while guests navigate across bridges and ropes to Howlers Peak. The attendant is responsible for guest registration, supplying equipment, education, and adherence to proper safety protocol.

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

• Communicates with guests to process registration and complete orders
• Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines
• Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track
• Inspects all safety equipment to ensure proper function
• Assesses and assists in possible emergency situations and helps participants overcome fear
• Ensures daily operations adhere to operating procedure guidelines
• Provides outstanding customer service and engages in suggestive selling
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures attraction adheres to the highest standards of cleanliness, presentation, and service
• Must successfully complete ropes course and annual training covering operating procedures and technical competencies
• Assists in other retail outlets/attractions as needed

• Must be 18 years or older
• Some high school education or equivalent
• Comfortable being at heights of 30 feet or more for extended periods
• Flexibility regarding scheduling based on business demands
• Experience utilizing basic math skills with ability to add, subtract, multiply and divide
• Proven customer service and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background check and drug screen

$13.50 per hour annual base salary. Pay position within the salary range is based on education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, and business needs. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information as part of their essential job functions cannot disclose that information to individuals who do not otherwise have access, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Job Category:
  Education
• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Education Administration Programs