Outreach Executive

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. We reach millions of Americans through local presence, digital channels, and more than 300,000 purpose‑driven colleagues.

Oak Street Health
, part of CVS Health

The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors and help these individuals become patients of Oak Street Health. OEs work closely with Outreach Managers, Outreach Directors, and Community Relationship Managers to drive new patient growth in their assigned territory.

• Sales
  • Generate leads by engaging Medicare seniors through event execution and local community outreach.
  • Maintain knowledge of internal sales systems and marketing programs; attend scheduled meetings for updates on services, work streams, and initiatives.
  • Prospect and cold call prospects and new leads assigned to you. New leads may come from digital channels or other Outreach Executives.
  • Nurture prospective patients via email, phone, and networking with an ambitious mentality.
  • Collaborate with your Community Relationship Manager (CRM), other OEs, and Outreach Manager/Director to drive lead generation with local community members or Insurance Agents.
• Relationship Management
  • Maintain consistent touchpoints with prospects to continuously engage them and drive new patient growth in the assigned territory.
  • Capture and record customer information and sales activity into the customer relationship management (CRM) system and other business systems.
  • Act as point of contact for clinical or center staff if they have questions about a patient.
  • Resolve concerns or complaints from prospects or patients by working with them to understand the issue or directing them to another Oak Street employee.
  • Perform other duties as assigned.

• Ability to quickly connect and influence the right people.
• Comfortable navigating external barriers to create a positive experience.
• Ability to manage priorities simultaneously.
• Team player and contributor to the overall effectiveness of the team.
• Sales and/or healthcare experience is a plus.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
• US work authorization.

40

Full time

$18.50 - $31.72 per hour. The base hourly rate or full‑time salary depends on experience, education, geography, and other factors. The position is eligible for a CVS Health bonus, commission, or short‑term incentive program.

• Affordable medical plan options, a 401(k) plan with company matching, and an employee stock purchase plan.
• No‑cost wellness programs including screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing diverse needs: paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more (subject to eligibility).

For more information, visit

The application window for this opening will close on: 05/10/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.