Retail Sales Leader

Retail Sales Leader page is loaded## Retail Sales Leader locations:
River Ranch - Lafayette, LAtime type:
Full time posted on:
Posted Todayjob requisition :
R016239

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**** JOB FUNCTION /

SUMMARY:

**** The Retail Sales Leader coaches, directs, and motivates the front-line team for a geographical area within a region to achieve agreed upon sales and service targets.
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* ESSENTIAL DUTIES & RESPONSIBILITIES:

***** Organize, develop, train, and coach front-line sales team to ensure they are motivated and trained to meet all sales and service targets.
* Weekly monitor performance to plan using the sales management process as outlined by Retail LOB. Activities include but not limited to:  + Weekly Impact Calls  + Call Labs to assist with outbound calling skills  + Weekly loan pipeline call with bankers  + Weekly investment calls with bankers and FAs  + Review needs assessments to ensure needs-based selling  + Review 2X2X2 process at each branch to ensure successful on-boarding and Hancock Hospitality guidelines are in place  + Accompany front line bankers on business development appointments
* Monitor the sales performance of competitors in local market to ensure bank remains in a competitive position.
* Work with business partners such as Wealth, Wholesale, Investment, Mortgage and Small Business to ensure assigned referral and sales targets are achieved
* Monitor CSP results and comments to ensure a consistent superior customer experience delivered within market area.
* Model leadership effectiveness by sharing best practices and recognition of team members on a weekly basis.
* Hold self and team accountable for execution of the sales and service process as outlined by Retail LOB to ensure sales and service objectives are achieved.
* Participate in local community events to foster brand awareness and service to our markets in which we operate.
* Adhere to quarterly/annual expense budget in controllable line items such as FTE, salary dollar, controllable losses, and other controllable expense line items as outlined by Retail LOB.
* Reinforce our vision, mission, and strategy through words and actions to support Hancock Holding Company’s business goals.
* Hold and document monthly coaching performance discussions with direct reports covering sales, service, and operations.
* Hold self and team accountable for demonstrating high ethical standards in accordance with Hancock Holding Company’s core values
* Other duties and special projects as assigned by Senior Management
* Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
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* SUPERVISORY RESPONSIBILITIES:

**** Manages employees in the Retail Department; is responsible for the overall direction, coordination and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws;
Responsibilities may include interviewing, hiring and training associates; planning, assigning and directing work; performance management; associate compensation; approving expense reports; addressing concerns and resolving problems.
**** MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
***** Bachelor’s Degree desired – equivalent experience is acceptable
* Minimum 8-10 years Branch/Retail experience required.
* Minimum 5 years of sales experience in Retail/Branch Banking with a minimum 5 years managing teams.
* Financial statements, financial analysis, and business strategies.
* Planning, administration and overall direction of staff.
**** ESSENTIAL MENTAL &

PHYSICAL REQUIREMENTS:

***** Excellent communication and…