Customer Support Team Lead

Description

TEKsystems is looking for a Technician to lead a small team on a local project. This role includes coordinating daily assignments, ensuring scanning quality and consistency, and serving as the primary point of contact for regional office staff. The Team Lead will also monitor progress against project timelines and elevate any issues that may impact workflow or data integrity. Strong organizational and communication skills are essential.

Support, management skills, problem management, communication and leadership skills

Support,management skills,problem management,communication and leadership skills

• Ability to lead a small group
• Knowledge in quality assurance and control
• Handling of secure documents
• Knowledge of transferring hard copy data into a digitized format
• Excellent documentation and communication skills
• Ability to work collaboratively with Stakeholders and team members
• Ability to manage project timelines effectively
• Strong problem‑solving skills
• Reliable Transportation

Intermediate Level

This is a Contract position based out of Lafayette, LA.

The pay range for this position is $20.00 - $20.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Lafayette, LA.

This position is anticipated to close on Mar 6, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal‑opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed.

We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at