CSR​/Intake Specialist

Sleep Management, LLC dba Viemed

CSR/Intake Specialist

Job Category: Home Sleep Delivered, LLC

Requisition Number: CSRIN
002854

Full‑Time

• Learns and maintains knowledge of current patient database and billing system.
• Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner.
• Obtains patient demographic and health insurance information; collects co‑pay if appropriate.
• Enters patient information into the computer system.
• Verifies & records insurance benefits.
• Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management.
• Able to read through and understand medical documentation effectively.
• Interacts professionally with physicians, patients/family, and co‑workers.
• Schedules set‑ups, as called into Home Sleep Delivered, LLC, by physicians or physician's office staff, per policy and procedure.
• Answers telephone in a polite and professional manner. Communicates information to appropriate personnel.
• Communicates appropriately and clearly to Manager, and other superiors.
• Establishes and maintains effective communication and good working relationships with co‑workers for the patient's benefit.
• Utilizes initiative; strives to maintain steady level of productivity; self‑motivated. Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff.
• Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice.
• Manages and operates computer equipment safely and correctly.
• Completes other duties, as assigned.

• High School Diploma required.
• 1‑3 years of administrative experience in an office setting preferred.
• Excellent communication skills, both written and verbal, to interact knowledgeably with employees and managers.

• Sitting at desk.
• Operation of office equipment and computer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

PI