Senior Client Associate

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

At Gallagher, we’re service-minded individuals shaping a future defined by excellence. As a Senior Client Associate, you’ll play a key role in delivering high-quality service to our clients and supporting our team’s success. This role is all about making an impact—helping clients, improving processes, and contributing to a culture of growth and collaboration.

• Serve as the go-to person for client support and workflow processes.
• Assist with creating documents, certificates, and reports using our systems and tools.
• Help ensure smooth operations and client satisfaction by supporting the production team and client service functions.
• Directly contribute to retaining clients, enhancing their experience, and achieving team goals.

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.
• Appropriate licensing as required.

• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.

• Exceptional organizational skills
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• A knack for organizing and managing workflow processes.
• Experience in creating professional documents and reports.
• A service-oriented mindset with a focus on client satisfaction.
• The ability to meet deadlines and follow process standards.
• A collaborative approach to working with teams and clients.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are…