Field Technician II; Overnight - Lafayette
Listed on 2026-03-01
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS – Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
All positions are onsite, unless otherwise stated.
At Compucom Staffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
The client is currently seeking a qualified Field Technician to join their team in Lafayette, IN. The role requires overnight travel from Sunday–Thursday and onsite presence during normal business hours with potential overtime. A valid state driver's license (Real ), clean driving record, and a reliable vehicle are required.
Duties And Responsibilities- Upgrade advanced commercial printers at retail locations, including replacing parts, power supplies, print heads, toner drums, transfer belts, and image units.
- Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems.
- Provide on‑site technical support to internal and external customers, resolving complex or escalated technology issues related to system equipment.
- Install and remove equipment and systems as required.
- Maintain day‑to‑day operation of applications and equipment, serving as the primary customer contact for technical and service‑related problems.
- Ensure accurate and timely resolution of all schedules, transmissions, online systems, and issues.
- Serve as a liaison between customers, departments, and organization to lead problem resolution and change‑management processes.
- Determine the most cost‑effective repair or resolution to minimize customer downtime.
Auto req 464978
Minimum Education RequiredHigh School/GED
Skills and Qualifications- Minimum 2–3 years of field service experience, specifically with commercial printers.
- Capability for extensive travel by plane and/or car.
- Experience with commercial/largest printers;
Lexmark certification is a plus. - Electronics/mechanical aptitude, working knowledge of Windows operating systems, networks, databases, and security concepts.
- Proficiency with Microsoft Office, specifically Outlook.
- Multi‑platform Windows OS experience.
- Knowledge of Rufus, Windows Server imaging, photo printing, system connectivity troubleshooting, and Windows configuration.
- Ability to work independently in a retail environment.
- Capacity to lift up to 50 lbs.
- Excellent customer‑service skills and professionalism.
- Clear written and verbal communication with stakeholders, leadership, partners, and customers.
- Ability to coordinate and prioritize multiple tasks while maintaining attention to detail and quality.
- Demonstrated capability to achieve results in a fast‑paced, client‑driven environment.
The rate for this position is $18.76–$27.50 per hour. Factors affecting starting pay include geography, skills, education, experience, and other qualifications.
BenefitsThe Company offers a comprehensive benefit package that you can elect into, including medical, dental, vision, life, AD&D, disability, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum 10 days annually), paid parental leave (minimum 10 days annually), 401(k), and FSA/HSA pre‑tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time without notice, subject to applicable law.
Additional DetailsW2 only, no Corp to Corp. We are unable to sponsor H‑1B visas at this time.
Compucom Staffing™, a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses.
LocationLafayette, Indiana
Job CodeIT Information Technology
Affiliate SponsorCompucom
Salary Range$30,000 – $45,000
Expiration DatePosting remains open until 4/5/2026.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).