Aftermarket NPI Team Leader – Electric Power

Overview

Career Area: Engineering

Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands.

We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

• Execute New Product Introduction (NPI) programs supporting Large Electric Power Solutions (LEPs) and Retail Electric Power Solutions (REPs) controls and systems initiatives.
• Partner with product development teams to deliver program outputs for LEPs- and REPs-led initiatives.
• Collaborate with NPI teams to integrate Electric Power aftermarket growth and parts planning strategies into future product launches.
• Own service part lifecycle management responsibilities for the CG product line.
• Support inventory positioning and dealer stocking recommendations for CG products across North America, including upcoming Prime Gas site launches.
• Partner with cross-functional teams to support aftermarket growth initiatives driven by the Electric Power New Services Development process.
• Contribute to projects related to service strategy, serviceability, service data, and total cost of ownership.

Bachelor’s degree in Engineering, Marketing, Business, Sales, or equivalent experience.

• Tactical and Strategic Planning: Working knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
• Contributes to short-term operational plans.
• Anticipates and adapts to plan changes.
• Monitors progress of work against plan as required to meet objectives.
• Reports variances and makes agreed-upon corrections.
• Under guidance, develops tactical plan for own direct responsibility.

• Products and Services: Working knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Obtains information about product and service linkages with other products and services elsewhere in organization.
• Researches the target market and how the product and services are sold and delivered.
• Explains current status, delivery alternatives and announced updates to products and services.
• Summarizes key features of major products or services in own unit.
• Assesses own unit's product alternatives, costs, and pricing.

• Effective Communications: Extensive experience and understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Reviews others' writing or presentations and provides feedback and coaching.
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
• Maintains focus on the topic at hand.

• Problem Solving: Working knowledge of approaches,…