Customer Service Representative - Electrical

Customer Service Representative - Electrical

Join to apply for the Customer Service Representative - Electrical role at Graybar

• Ensure every customer experience is top‑notch in quality.
• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow‑up on all customer issues.
• Take an active role in selling Graybar goods and services on inbound calls.
• Provide support on product selection and application.
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims.

• Strong communication skills.
• A passion for customer service.
• Ability to handle a variety of customer situations with enthusiasm and tact.
• 2+ years experience preferred.
• High School education.
• 2‑year or 4‑year degree preferred.

Work Shift and

Hours:

Monday - Friday, 7:30 am – 4:30 pm

Compensation Details:
The expected starting rate of pay for this position is $23.50 – $25.00 per hour, depending on experience.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan. Most regular, full‑time employees may be eligible for a variety of benefits such as:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and optional family coverage.
• Flexible Spending Accounts to save on expenses.
• No‑cost Disability Benefits.
• Profit Sharing Plans.
• 401(k) Savings Plan with company match.
• Paid Vacation & Sick Days.
• Paid Holidays throughout the year.
• Paid Wellness Days for preventive care.
• Community Time Off for volunteer work.
• Predictable Work Schedules—no weekends or nights for most roles.
• Employee Recognition Program.
• Educational Reimbursement and Career Development Programs.
• Other perks supporting well‑being and career growth.

Benefit eligibility may vary across locations and roles; check with your recruiter for details.

At Graybar, our employees are the heart and soul of the company. We champion diverse perspectives to drive innovation and solve our biggest challenges in an ever‑changing world. We welcome people from all backgrounds, cultures, and experiences because we believe it’s the right way to run our business.

Everyone at Graybar matters and should feel a sense of belonging, ownership, and inclusion. We are committed to dignity, respect, and teamwork, creating opportunities for growth, learning, and impact.

Our employee ownership culture is all about moving forward together, honoring each person’s unique value to the company.

Apply now and find out what’s next for you.

Equal Opportunity Employer/Vet/Disabled

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• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industries:
  Wholesale