DSHS HCLA Public Records & Compliance - Management Analyst

DSHS HCLA Public Record & Compliance – Management Analyst 4

The Developmental Disabilities Community Services (DDCS) within the Home and Community Living Administration (HCLA) is actively recruiting for a Public Records & Compliance – Management Analyst 4 professional to join our dynamic team in Lacey, WA.

HCLA is a newly formed administration within the Department of Social and Health Services (DSHS), bringing together the Developmental Disabilities Administration and the Aging and Long-Term Support Administration.

In this role you will present research findings, analyze management business issues and processes, provide consultation, develop strategies, and formulate recommendations to the Public Disclosure and Discovery Unit Manager. You will also monitor proposed or pending changes in business operation requirements, laws, policies and procedures, assess potential impact on business unit functions, and recommend appropriate responses to assist in the implementation of those changes.

As the designated specialist/consultant in the laws governing records requests, the incumbent will provide training to the Agency’s records coordinators supporting local offices and facilities across the State. The incumbent is primarily responsible for auditing, monitoring, and guiding the regional coordinators to ensure compliance with state and federal regulations including statutory timelines.

Note: This role offers a hybrid telework schedule, with in-person workdays determined by business needs. The role allows flexibility in choosing an office location within the region.

• Serving as consultant to DDCS senior management in developing program analysis and suggesting policy and procedure changes to track and trend outcomes in collaboration with the Public Records Program Manager.
• Directly responsible for completing program analysis to track and trend outcomes in collaboration with the Public Records Program Manager.
• Primarily responsible for leading the DDCS team in evaluation and assessment of process improvement strategies and providing monthly reports to management on analyses of complex public records requests.
• Accountable for design, development, scope, methodologies, timelines and evaluation of methods of data collection to evaluate usage trends.
• Performing analysis of business issues and evaluating options, preparing project reports, summaries with narrative, statistical charts, tables, and graphs to identify solutions; implementing process solutions.
• Substantially responsible for policy and procedure development, implementation, and training for regional field services staff.
• Providing expertise in researching, analyzing, evaluating, and making and presenting recommendations to management regarding multidimensional issues which may cross unit, division, departmental and/or agency lines and do not have readily available solutions.
• Responsible for conducting bill analysis as the subject matter expert during the legislative session related to public records in addition to monitoring proposed or pending changes in federal programs.
• Other duties as assigned.

• Must be able to understand and interpret complex laws.
• Demonstrated ability to thoroughly review documents for accuracy, completeness, and compliance.
• Proficiency in the use of redaction software, email search software, email conversion software, records database, document repositories, client databases, and excellent communication skills.
• Must be able to provide training and feedback to regional staff in a clear, constructive and concise manner.
• Must be highly organized and able to deal with multiple concurrent deadlines.
• Must communicate effectively orally and in writing with management, peers, facility staff, clients, client families, and the public as required to carry out the assigned duties of the position.

• Professionals who have a Bachelor's in business administration, public administration, law, public health, health administration, or a related field AND FOUR years of experience conducting research and analyzing policies, laws, rules, or regulations or a comparable combination of graduate education…