Manager, Water Quality

Washington Water Service

Job Description:

The Water Quality Manager reports to the Director of Water Quality and is responsible for actively managing and resolving water quality issues and providing oversight to water quality projects across the Washington systems; ensuring compliance with Federal and State drinking water regulatory requirements and public health protection. This position is responsible for managing the water quality staff, the scheduling, documentation and follow-up of source and distribution systems sampling, and working closely with Operations, Engineering, Washington State Office of Drinking Water Regional Offices and contract laboratories to ensure regulatory compliance.

The position will be located in Lacey, WA.

• Responsible for drinking water public health, regulatory compliance
• Managing staff, including hiring, prioritizing and assigning work, conducting training, performance reviews, and overseeing the professional development of staff
• Develops and implement policies, procedures, and training programs for operations and water quality staff on a wide variety of water quality topics
• Oversees the creation, implementation, and maintenance of water quality compliance monitoring schedules in LIMS (Laboratory Information Management System) to ensure compliance for owned/managed water systems
• Oversees preparation of Consumer Confidence Reports, Monthly reporting, and any other internal and external reporting
• Oversees the assessment of water quality analytical results of raw and finished water for compliance
• Reviews water quality data of new supply sources for compliance and acquisition
• Participates in the evaluation and determination of appropriate treatment for removal of contaminants
• Leads the planning process for emerging contaminants and new and changing regulatory requirements
• Provides water quality input in the development of capital projects, strategic planning, and the General Rate Case process
• Coordinates planning, implementation and reporting for research of new technology and review of other research impacting the water industry
• Reviews and prepares correspondence and reports for submittal to State and Federal regulatory agencies on issues of compliance and permitting
• Develops and maintains professional relationships with DOH, EPA, contract laboratories, and industry groups such as AWWA
• Responds to inquiries and requests as needed and represents water quality issues in stakeholder meetings
• Provides guidance to operations staff on water quality problem solving and regulatory compliance
• Provides due diligence review of water system acquisitions, consolidations, and new managed systems
• Provides 24 hour a day, 7 days a week availability for water quality emergency response
• Performs works on-site in assigned office location

• Knowledge of LIMS
• Have a working knowledge of water treatment and distribution practices in the Water field, working knowledge of Wastewater
• Knowledge of supervisory principles, practices, and techniques
• Knowledge of federal, state, and local water quality regulations and the Federal Safe Drinking Water Act (SDWA) regulations
• Knowledge of drinking water standards and familiarity with the intent of regulations, water treatment processes and distribution practices in the water field
• Understanding of the best available treatment technology
• Knowledge of Industry Standards
• Knowledge of and the ability to comply with Sarbanes Oxley (SOX) requirements
• Knowledge and understanding of the General Rate Case (GRC) process
• Knowledge of and ability to apply water and environmental regulations
• Knowledge of water quality sampling, test methods, chain of custody documentation, and compliance standards
• Knowledge of treatment technologies, common treatment interferences, causes of failures, and troubleshooting
• Ability to respond to emergencies 24/7 and work with district management to assess conditions, make appropriate decisions or recommendations, and provide guidance based on information communicated by all involved parties
• Knowledge of the investor-owned utility rate case process and ability to provide written justifications…