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Customer Service Rep Call Center / Support HelpDesk/Support

Onsite Call Center Leader: Drive CX & Performance

Job in Lacey, Thurston County, Washington, 98509, USA
Listing for: Harbor Wholesale
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 72800 - 93600 USD Yearly USD 72800.00 93600.00 YEAR
Job Description & How to Apply Below
A dynamic call center organization in Lacey, WA is seeking a passionate Call Center Manager who excels in leading customer service teams to deliver outstanding customer experiences. The role focuses on driving performance, managing key call center metrics and coaching staff for excellence. Ideal candidates will have experience in VoIP systems, ticketing software, and possess strong organizational skills. This onsite position offers competitive compensation between $72,800 - $93,600 plus benefits including medical, dental, and 401k.
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