Director, Product Cycle Management - Digital Products

Care Dx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. Care Dx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

We are seeking a highly motivated and experienced Product Life Cycle Management Leader to join our team  ideal candidate will be responsible for leading the entire product life cycle, from conception to end-of-life, focusing on delivering workflow-centric capabilities that improve patient experience, provider engagement, and operational efficiency.

This leader will translate strategy into actionable roadmaps, manage day-to-day product development, and partner closely with Engineering, Data Science, Commercial, UX, Regulatory/Legal, and Customer Success teams to release high-quality product enhancements on time.

The candidate is a strong operator and skilled at requirements definition, sprint execution, release management, and structured go-to-market support.

• Provide strong day-to-day leadership ensuring clarity of priorities, efficient decision-making, and structured execution across engineering, UX, and cross-functional partners; cultivate a high-trust culture anchored in accountability and delivery excellence.
• Establish disciplined Voice-of-Customer (VOC) programs to continuously surface clinical workflow needs and patient/provider feedback, translating insights into requirements that drive adoption, satisfaction, and measurable clinical/business value.
• Translate product strategy into detailed roadmaps, feature definitions, user stories, and acceptance criteria.
• Manage product backlog, sprint priorities, and cross-functional execution to deliver features on schedule.
• Partner with Engineering & UX to ensure delivery quality and modern product UI/UX standards.
• Drive release planning, UAT, launch readiness, and post-launch support.
• Oversee lifecycle improvements, including enhancements, maintenance, and sun setting where needed.

• Coordinate closely with Software, Data Science, Commercial, Marketing, Clinical, and Customer Success teams to ensure alignment.
• Serve as the hands‑on driver of requirements and execution across internal teams.
• Support field enablement with training, release notes, and collateral.

• Define and track KPIs related to adoption, engagement, and workflow performance.
• Monitor analytics to inform product improvements; partner with Data Science to identify actionable insights.

• Regularly engage with users (patients, clinicians, transplant coordinators) to capture workflow challenges and translate into requirements.
• Represent the product in customer conversations, implementations, VOC feedback loops.

• Work with finance to develop and oversee project budgets, forecasts, and financial performance metrics.
• Monitor product profitability and make product-related recommendations for cost optimization and revenue growth.
• Monitor and report on key performance indicators (KPIs) related to product life cycle management.

• Partner with Regulatory, Legal, and Compliance to ensure privacy-by-design; support documentation and risk mitigation.

• Product utilization (patient & provider)
• Feature adoption & time-to-value.
• NPS and UX satisfaction.
• On-time delivery vs. roadmap.
• Contribution to testing lift.

• Bachelor's degree in a relevant field (Computer Science, Computer Engineering, Health Informatics).
• 15+ years of experience with minimum of 5 years of experience in product life cycle management in the healthcare or diagnostics industry with successful leadership of product launches.
• Strong understanding of product development processes, quality standards, and regulatory requirements.
• Robust leadership skills and demonstrated success inspiring, engaging and coaching team members cross‑functionally.
• Ability to work effectively in…