Lead, Order Fulfillment

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Join to apply for the Lead, Order Fulfillment (49094) role at NDC, Inc.

Description

This position will help the supervisor/manager with facilitating functions within the warehouse. This position is directly responsible for the daily performance of warehouse shipping operations providing leadership to all outbound associates, as well as delivering an exceptional customer experience and driving inventory accuracy

• With leadership from the department manager, coordinate the daily outbound-related activities, picking and shipping
• Responsibilities to include designing process workflows and overall departmental productivity
• Monitor and audit receipt transactions and suggest changes that ensure adherence to corporate policies and processes and reduce inventory shrinkage
• Work directly with various Purchasing, Information Technology and Customer Service sections to research and resolve inventory variations between systems, carriers, and customer inquiries
• Create, modify, and execute various reports from various sources including WMS, ERP, TMS and Sales Cube or other data mining tools to monitor inventory movement and capacity to ensure effective slotting is being achieved inventories issues are being corrected
• Proactively manage damaged shipments and lot-control information to ensure high in-stock levels and customer satisfaction
• Help provide a safe work environment that includes daily monitoring of employee activities, providing constructive feedback, and weekly safety training events
• Perform other duties as assigned

• With leadership from the department manager, coordinate the daily outbound-related activities, picking and shipping
• Responsibilities to include designing process workflows and overall departmental productivity
• Monitor and audit receipt transactions and suggest changes that ensure adherence to corporate policies and processes and reduce inventory shrinkage
• Work directly with various Purchasing, Information Technology and Customer Service sections to research and resolve inventory variations between systems, carriers, and customer inquiries
• Create, modify, and execute various reports from various sources including WMS, ERP, TMS and Sales Cube or other data mining tools to monitor inventory movement and capacity to ensure effective slotting is being achieved inventories issues are being corrected
• Proactively manage damaged shipments and lot-control information to ensure high in-stock levels and customer satisfaction
• Help provide a safe work environment that includes daily monitoring of employee activities, providing constructive feedback, and weekly safety training events
• Perform other duties as assigned

• Personal Computer/System literacy is required as well as proficiency with distribution software including Microsoft Excel, Google Docs, WMS, TMS, ERP data warehousing tools such as Sales Cube, COGNOS, or Business Object
• Background in LEAN processing, continuous improvement and or 5S is desired.
• Strong skills in planning, analysis, organizing and team building.
• Excellent people skills, motivational ability and a positive attitude are key to success.
• Ability to proactively solve problems is critical.
• Experience operating a stand-up cherry picker or order picker is preferred.
• 2 years in distribution environment
• Ability to speak, read, and write simple English.
• Ability to speak, read, and write simple Spanish is preferred
• Must be able to stand, bend, twist, reach, push, and lift for extended periods daily.
• Ability to lift products weighing up to 50 pounds.
• Comfortable working at heights up to 25 feet.
• Must be at least 18 years of age.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function Other
• Industries Wholesale

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