Clerk; Los Angeles and Orange

Clerk (Los Angeles and Orange County Areas)

Job Category
:
Program Positions

Requisition Number
: CLERK
006162

• Posted :
  January 22, 2026
• Full-Time
• On-site
• Rate : $20.91 USD per hour

Showing 1 location

CAW
001
13181 Crossroads Pkwy N
#540
City of Industry, CA 91746, USA

CAW
001
13181 Crossroads Pkwy N
#540
City of Industry, CA 91746, USA

Areas:
Any of the PHFE WIC sites (Los Angeles County and Orange County Areas)

Full-time position with excellent benefits.

This position is funded through December 31, 2026, with the possibility of an extension.

On-site position (this is not a remote/hybrid position).

If qualified, you will be invited to attend a mandatory job preview.

Job Preview Date:
Wednesday, February 11, 2026, from 5:15 pm to 6:00 pm.

Interviews will be in person at the WIC Headquarters in the City of Industry.

Please provide 2-3 professional references (name, title, email, and phone number)

SUMMARY

PHFE WIC, a program of Heluna Health, employs staff who assist with providing healthy food, nutrition education, breastfeeding support and family resources to women, infants and children in the Los Angeles and Orange County areas.

Under the guidance of Federal, State, Heluna Health and Public Health Foundation Enterprises WIC (PHFE WIC) policies, this role supports WIC Center operations.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Ensure efficient WIC Center operations by completing all assigned tasks efficiently, including guest greetings, WIC screening, enrollment and document collection.
• Provide excellent customer service to all clients, staff, and visitors, addressing their needs promptly and professionally.
• Conduct effective breastfeeding and nutrition education sessions for individuals and groups, ensuring they understand and utilize the information provided.
• Issue WIC cards
• Provide WIC Program Information
• Schedule appointments
• Perform office duties and conduct outreach
• Serve applicants and participants using current computer applications.
• Complete tasks directed by the Supervisor.

Additional Duties:

• Keep the WIC Center clean, safe and clutter free, ensuring a welcoming environment for all participants.
• Maintain a daily productivity log.

Education/

Experience:

• High School diploma or (GED) required
• Minimum of one-year of continuous experience in a customer service role

Other Skills, Knowledge, and Abilities

• Strong verbal and written communication skills in English.
• Ability to read and understand instructions, correspondence, and memos.
• Effectively present information in one-on-one and small group settings.
• Basic arithmetic skills required.
• Reasoning and Problem‑Solving skills:
  Ability to follow instructions, solve problems, handle changes, and manage unexpected events.
• Good listening and comprehension skills.
• Timely response to communication requests and information sharing.
• Maintain confidentiality and follow PHFE WIC policies and values.
• Proficiency in using PHFE WIC internal applications and other relevant software.
• Apply common sense to follow written, oral, or diagram instructions.
• Handle job demands, including unresolved situations, frequent changes, and unexpected events. Attention to detail and follow‑up.
• Must be able to secure transportation as needed for job duties, including travel to other WIC Centers, training, and meetings.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Stand Frequently
• Walk Frequently
• Sit Constantly
• Keyboarding and typing, Constantly
• Reach Outward Occasionally
• Reach Above Shoulder Occasionally
• Climb, Crawl, Kneel, Bend Occasionally
• Lift / Carry Occasionally - Up to 10 lbs.
• Push/Pull Occasionally - Up to 10 lbs.
• See Constantly
• Taste/ Smell Not Applicable

Frequency Definitions:

• Not Applicable (Not required for essential functions)
• Occasionally (0 - 2 hrs./day)
• Frequently (2 - 5 hrs./day)
• Constantly(5+ hrs./day)

WORK ENVIRONMENT

The environment is typically a general office setting, indoor, temperature‑controlled conditions and moderate noise levels.

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.