Desktop Analyst

Description

This position will be supporting our client in LaPorte, IN.

As a part of this role, the individuals will be tasked with supporting end user PCs and devices on the shop floor. This includes PC replacement: staging, transferring user data, and deployment. Other responsibilities will include basic PC troubleshooting. Client uses Remedy as their ITSM tool, and this person will log incident / ticket data. They utilize Office 365 for email and the ideal candidate will have experience with this platform.

This team is made up of a blend of contractors and FTE's. The contractors are indefinite with no end date. They are encouraged to apply for permanent positions if they open up with our client.

• Desktop
• Windows
• Support
• Windows 10
• Office 365
• Deployment

• Desktop
• Windows
• Support

Bachelor's degree preferred. If given the opportunity to apply for a permanent role, in many cases a Bachelor's degree is required.

Non-technical skills are just as important as the technical piece. Individuals must be professional and provide good customer service. Reliability is also just as important. This person must have good customer service skills and be able to speak to users both on the phone and in person in order to schedule their refreshes, troubleshoot, etc.

Intermediate Level

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.