Area Supervisor
Listed on 2026-02-01
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Retail
Retail & Store Manager -
Management
Retail & Store Manager, Operations Manager
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The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy‑to‑shop environment. They ensure proper merchandise presentation, maintain a clean work area at all times, and execute and supervise Company operational processes as needed.
Key Responsibilities- Open and close the Store and supervise Associates.
- Maintain a friendly, easy‑to‑shop environment and ensure proper merchandise presentation.
- Execute and supervise Company operational processes.
- Maintain safe & secure environments: prioritize safety, maintain awareness on the sales floor, secure the building, manage emergency procedures.
- Provide exemplary customer service and treat all customers, associates, and leaders with respect.
- Represent and support the Company brand, maintain a professional appearance, and ensure Dress Code compliance.
- Handle general merchandising responsibilities: recoveries, sizing, markdowns, receiving merchandise, product placement, back‑stock management, loss prevention, and compliance with presentation guidelines.
- Supervise front‑end operations: manage the line, train associates on cash registers, shortage control, break schedules, equipment, and supplies.
- Maintain fitting rooms and auditing garment tags.
- Perform administrative duties: cash pulls, bank deposits, payroll administration, scheduling compliance, and other tasks assigned by the Store Manager.
- Adhere to the Loss Prevention Awareness Program, conduct inspections, safeguard confidential information, and maintain the PVM system.
- Managing work processes
- Business acumen
- Planning, aligning & prioritizing
- Building talent
- Collaborating
- Leading by example
- Communicating effectively
- Ensuring accountability & execution
- Excellent verbal communication skills.
- Fluency in English.
- Prior customer service and supervisory experience preferred.
- Familiarity with point‑of‑sale equipment and applications.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Ability to work evenings and weekends.
Ability to use all Store equipment, including PDTs, registers, and PC.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull, and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
Certain assignments may require additional lifting capacities.
Mid‑Senior level
Employment TypeFull‑time
Job FunctionBusiness Development and Sales
Retail
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Equal Employment OpportunityRoss is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $18.00 - $18.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant…
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