Courtesy Clerk - Part-Time- STORE La Mirada

Courtesy Clerk - Part-Time (NEW STORE La Mirada #50) at Northgate Market

Northgate Market, a full‑service supermarket offering a wide range of products including meat, bakery, tortilleria, prepared foods, and Latin American grocery goods, has grown to over 40 stores across Los Angeles, Orange, San Diego, and the Inland Empire. We aim to create a positive, inclusive work environment that values every team member.

Position:
Courtesy Clerk. Role focus: assisting customers with carry‑out and in‑store transactions, maintaining the front end of the store, and supporting the team with general housekeeping and customer service.

• Observe all store rules and company policies; comply with safety policies and procedures.
• Maintain a neat, well‑groomed personal appearance at all times and observe company dress regulations.
• Observe shift operating hours at all times as scheduled or assigned by the store director.
• Bag customer's purchases in accordance with established store procedures.
• Provide carry‑out service.
• Sort and return‑to‑stock items (go‑backs) back to their normal shelf locations.
• Perform price check functions.
• Obtain items from shelves to replace exchanges or items that our customers desire to purchase.
• Assist customers with purchases including carry‑out service and loading into their vehicles.
• Gather shopping carts and take them to designated areas and pickup points.
• Move empty bottles and containers from the front end to back room.
• Assist in prompt clean up of spills and breakages of glass or plastic containers to eliminate potential hazards and prevent accidents according to company policy.
• Sweep floors during store hours and assist in other maintenance duties as assigned.
• Keep the front end of the store clean and in good order.
• Handle damaged and spoiled products and assist in controlling the level of damaged goods.
• Control excessive use of utilities and water and observe sound conservation practices.
• Assist in training personnel when assigned.
• Greet all customers and provide them with prompt and courteous service or assistance.
• Accurately record in‑store use of merchandise in accordance with company policies.
• Assist in keeping front end displays clean and orderly; eliminate debris such as discarded receipts or wrapping material from front end counters and displays.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Use and maintain equipment in good working order; immediately advise store manager of any maintenance or equipment problems.
• Observe security standards by staying alert and being aware of customer actions and behavior, report to key person or security any abnormal behavior.
• Notify department manager of personnel situations or policy violations affecting store operating performance or of situations requiring disciplinary action or that may potentially require such action.
• Perform any other work‑related duties as assigned.

High school education preferred but not required.

None required

• Perform arithmetical calculations at an eighth‑grade level to assist in sales transactions and calculate column totals on in‑store supply usage.
• Hearing, speaking and understanding spoken word to respond to pages, accommodate verbal requests, answer telephones, and communicate effectively with others.
• Read, write, and understand the English language with sufficient proficiency to read and understand instructions for operating electronic equipment, policies, and written job‑related documents.
• Present a valid work permit if under the age of 18.
• Be thoroughly familiar and willing to comply with all priorities and store policies, including punctual and reliable attendance.

• Regularly required to sit, stand, use hands to handle, finger, or feel objects, tools or controls.
• Occasional exertion or lift up to 42 pounds and frequent moderate amounts of weight.
• Vision abilities that include close vision and the ability to adjust focus.
• Climb a ladder to retrieve inaccessible items for…