E-Commerce Quality Assurance Analyst

Position: E-Commerce Quality Assurance Analyst 1
Position Summary
The E-Commerce Quality Assurance Analyst 1 plays a key role in ensuring the quality, accuracy, and functionality of our website to support a seamless online shopping experience. This entry-level role collaborates closely with the QA, product, design, and development teams to execute testing activities, identify and document bugs, and support the organization's overall quality assurance efforts.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Create and execute testing scripts under the guidance of the QA Manager, both prior to development and after code completion, to validate the functionality and integrity of our website.
• Collaborate with the QA, product, design, and development teams to identify areas for improvement in the testing process and contribute to enhancing the overall quality assurance strategy.
• Assist in logging bugs in the JIRA ticketing system, providing clear and comprehensive documentation, and supporting screenshots to aid in issue resolution.
• Collaborate with the internal IT team and offshore partners to support successful sprint releases by conducting thorough testing and validation of website changes.
• Support the development and ongoing maintenance of agentic, automated QA testing frameworks that streamline sprint regression testing and validate new feature releases across the site.
• Participate in the review of customer recorded web sessions to identify potential issues or areas for improvement in the user experience.
• Contribute to the optimization of internal site search using search query data to enhance search results and improve customer satisfaction.
• Support the management of SEO content on the website, ensuring alignment with best practices and assisting with content updates as necessary.
• Collaborate with the e-commerce team on cross-functional projects, offering input and expertise to ensure that solutions meet business needs, provide customers with a seamless/intuitive user experience, and are delivered with high quality.
• Stay up to date with the latest industry news and trends related to e-commerce and quality assurance, proactively seeking opportunities for professional development.

Qualifications

Education/

Experience:

Bachelor's degree in a relevant field or equivalent work experience. 2+ years of solid experience in e-commerce business or Internet product quality assurance. Good understanding of web technologies and e-commerce principles. Strong attention to detail and a passion for delivering high-quality results. Excellent written and communication skills. Strong analytical and problem-solving skills. Flexibility to adapt to changing priorities and meet strict deadlines.

Proactive and self-motivated, with the ability to work independently and prioritize tasks effectively. Ability to work collaboratively in a team environment. Willingness to work occasionally off-shift hours to align with code pushes, QA processes, and sprint planning meetings with offshore teams.

Computer

Skills:

To perform this job successfully, an individual must have experience in Microsoft Office programs and Google Suite products. Experience navigating and interpreting web analytical tools (i.e., Google Analytics). Familiarity with bug tracking systems (e.g., JIRA) is a plus.

Certificates and Licenses: None required

Supervisory Responsibilities: This position will not have any supervisory responsibility.


Position Hiring Range


The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data.

Living Spaces reserves the right to modify this page at any time.

Compensation: $70,304.00 - $93,856.00

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution…