Front of House Team Member

Thank you for your interest in a great career opportunity with Chick-fil-A!

At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds

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Front-of-House Applicant Requirements:

* Must be 18 years old or older

* Must have at least 6 hours of availability on Friday and Saturday, ending no earlier than 2pm, unless an exemption is requested upon interview

* Must be able to work a minimum of 15 hours a week

* Bilingual (English and Spanish) applicants are encouraged to apply

Team Members must be able to:

* Uphold Chick-fil-A and Chick-fil-A Grossmont's Vision and Values.

* Lift up to 30 pounds on a consistent basis

* Work in high-paced environments

* Work on your feet for up to 3 hours before a break

* Work outside for up to 3 hours before a break

* Adhere to all safety, food handling, and sanitation guidelines established by Chick-fil-A and local health authorities.

* Be dependable, punctual, and reliable; demonstrating commitment to scheduled shifts and flexibility to work evenings, weekends, and holidays as needed.

Front-of-House Responsibilities:

* Customer Service:
Greet guests with a friendly demeanor, engaging in polite and helpful interactions. Provide prompt and courteous service to ensure an outstanding experience.

* Order Taking:
Accurately and efficiently take guest orders inside or via drive-thru, ensuring correct menu items, customization, and payment processing.

* Cash Handling:
Process cash, credit, and mobile payments accurately, adhering to company cash handling procedures.

* Order Assembly:
Bag or tray food orders with precision, ensuring correct items, condiments, and presentation standards are met. Prepare and serve a variety of beverages and desserts, following approved procedures.

* Cleanliness and Organization:
Maintain cleanliness and organization of the front counter, drive-thru staging area, dining area, and condiment stations throughout the shift. Assist with restocking supplies as needed.

* Dining Area Hospitality:
Monitor and assist with dining area maintenance, including clearing and cleaning tables, refilling beverages, and addressing guest requests.

* Product Knowledge:
Demonstrate a thorough understanding of menu items, ingredients, and promotions to provide accurate information and recommendations to guests.

* Team

Collaboration:

Work collaboratively with fellow team members, including back-of-house staff, communicating effectively and supporting each other to ensure smooth operations. Take direction from supervisors and other leaders.

Benefits:

* Closed Sundays

* Scholarship Opportunities, and select school tuition reduction through Scholarship America

* Employee Meal allotment

* Health/Vision/Dental Benefits for full-time

* 401k Match (age 21+, tenure requirements)

* Growth Opportunities

$20.00 per hour

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.