Traveling Business Office Manager; BOM

Overview

Traveling Business Office Manager (Must have prior BOM/SNF exp). Facilities throughout San Diego County (7 Facilities). Full Time. Annual Salary: $78,000-$83,000 DOE with Bonus Potential.

Generations Healthcare is seeking a Traveling Business Office Manager to support our San Diego County skilled nursing and behavioral health facilities. This is a supportive role which works closely with the Corporate AR Team to serve as interim Business Office Manager (BOM) for company facilities with BOM vacancies. Responsible for independent oversight of business office functions and day-to-day accounting functions when acting as interim BOM.

Must adhere to all company policies, government regulations and cost reimbursement principles. This position also assists with special projects, health plan payer resolutions, training, analysis and audits.

• Assist in the implementation of day-to-day facility accounting and administrative functions.
• Work in the business office of assigned facilities during events such as: leaves of absence, BOM vacancies, special projects, or training.
• Complete month-end close process, checklist and reports when acting as interim BOM.
• Communicate with monthly vendors on census and billing updates to ensure invoices are produced timely and accurately.
• Collaborate with Corporate AR Team on company-wide and facility-specific projects (auditing, billing, collections, follow-up, health plans, etc.).
• Implement written policies and procedures that govern the accounting functions of the facilities.
• Assist with creation and implementation of standardized best practice procedures within the business office.
• Assist with training standardized procedures to new and/or existing business office staff.
• Balance daily census to Nurses’ census.
• Assist in the completion of initial and re-authorization Treatment Authorization Requests and Managed Care Medi-Cal authorizations, including necessary documentation for approval.
• Assist in the completion of Medi-Cal application/benefits documentation for beneficiaries as necessary.
• Enter and maintain resident and account information in electronic healthcare system.
• Research and perform collection activity on accounts (claims submission, follow-up, appeals and correspondence) in assigned facilities as needed.
• Respond to the Accounts Receivable Consultant and facility Administrator with updates on actions taken.
• Perform monthly reconciliation, manage resident balances and maintain records of resident trust accounts.
• Post cash and charges to resident accounts; audit accounts and make adjustments as necessary. Ensure daily rates align with existing contracts.
• Perform Business Office administrative functions (letters, phone calls, photocopying, scanning, filing, etc.).
• Manage other office personnel assigned in a professional manner.
• Read, interpret, and use electronic healthcare system reports to perform duties.
• Perform month-end closing functions and claims submission as directed.
• Maintain the facilities’ accounts receivable aging reports; conduct AR reviews and take action on unpaid accounts.
• Attend and participate in facility Department Head meetings and functions as directed by the facility Administrator when acting as interim BOM.
• Maintain all resident financial records in an orderly fashion.
• Report audit findings to the Corporate AR Team as required.

• High School diploma or equivalent; BA degree is preferred.
• Speak, read, write and understand the English language.
• 3+ years of Business Office Manager experience in Skilled Nursing/Post-Acute setting.
• Experience with billing Medicare, Medi-Cal/Medicaid, Managed Care & Coinsurance.
• Knowledge/Skills/Abilities:
  • Knowledge of skilled nursing & long-term care billing and collection practices and techniques.
  • Ability to communicate effectively with residents and their family members, and at all levels of the organization.
  • Ability to organize and prioritize to meet deadlines.
  • Skilled in the use of computers and the Microsoft Office suite of applications.
  • Ability to have flexible work hours.
  • Ability to travel, including overnight travel.
  • Ability to be accurate, concise and detail oriented.
  • Skilled in directing and motivating business office personnel.

We offer a competitive compensation package, healthcare benefits, and excellent career growth opportunities. Health Benefits for full-time employees offered 1st of the month following hire date. Benefits and incentive programs (including sign-on bonuses, if applicable) are subject to eligibility requirements and may change at any time. Sign-on bonus terms and amounts are subject to change and are based on the employee’s date of hire.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color,…