Superstar Automotive Service Advisors​/Managers

Overview

Velocity Auto Care & Tire is expanding, and we’re building the leadership team that will help us grow into multiple locations across the region. If you’re looking for a career with real growth potential, this could be your opportunity. We’re growing — and we’re looking for our next superstar Automotive Service Advisor.

Conveniently located off I-45 (15 minutes from Galveston, 30 minutes from Houston) - Expanding to Surrounding Areas

Full-Time Automotive Service Advisor. Compensation:
Competitive base pay + performance bonuses + full benefits.

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Velocity Auto Care & Tire is a highly respected, high-volume automotive repair and tire facility that has been voted Best Automotive Repair Shop in Galveston County four years in a row. We are family-owned, community-driven, and built on integrity. We are actively expanding and building the systems, leadership team, and culture that will support multiple locations. There is real opportunity for the right person to grow into higher-level roles as we scale.

We’re not just fixing cars... We’re building leaders.

As an Automotive Service Advisor, you are the face of the company and the bridge between our customers and our technicians. You will:

• Deliver a world-class customer experience
• Present repairs with confidence and integrity
• Lead communication throughout the repair process
• Build trust and long-term customer relationships
• Operate with high energy and professionalism every single day

• Greet customers with warmth and professionalism
• Listen carefully and accurately document concerns
• Present repairs clearly, confidently, and ethically
• Recommend preventative maintenance and tire services when appropriate
• Maintain constant communication with technicians
• Follow up to ensure 100% customer satisfaction
• Protect and elevate the Velocity Auto Care & Tire brand

• People-Oriented:
  You genuinely enjoy helping others.
• Integrity-Driven:
  Honesty isn’t optional — it’s your foundation.
• Excellent Communicator:
  You simplify complex topics with ease.
• Organized & Efficient:
  You thrive in a fast-paced environment.
• Problem Solver:
  You take ownership and find solutions.
• Team Player:
  You contribute to a high-performance culture.
• High-Energy:
  You show up ready to win every day.

• Automotive service or customer service experience preferred
• Strong interpersonal and communication skills
• Basic automotive knowledge (repair and tire knowledge a plus)
• Ability to multitask in a fast-paced shop
• Computer proficiency
• Valid driver’s license

We are preparing for multi-location growth. High performers will have the chance to move into leadership roles such as Lead Service Advisor, Shop Manager, General Manager, and Multi-Location Leadership Roles. We promote from within whenever possible.

We operate with integrity and strive for 100% customer satisfaction. We protect our reputation and are building something bigger than one location. If you’re ready to build a career — not just collect a paycheck — apply today. Velocity Auto Care & Tire is independently owned and operated; your application will go directly to the shop owner and hiring decisions are made by the shop management.