Program Analytics Manager

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.

We are seeking a highly strategic and execution-focused Program & Analytics Manager to partner with the VP of Enterprise Implementations & Project Management Office (PMO) in driving operational excellence, cross-functional program delivery, and data-driven decision-making across enterprise initiatives.

This role sits at the intersection of program leadership and analytics. You will oversee complex, cross-functional programs while building the reporting infrastructure and performance insights that enable executive visibility, predictability, and continuous improvement. You will play a critical role in scaling delivery rigor, improving implementation performance, and ensuring the PMO operates as a high-impact strategic function.

• Program Leadership & Delivery Excellence
  • Lead and coordinate complex, cross-functional enterprise programs from planning through execution.
  • Establish program governance frameworks, milestones, risk management practices, and executive reporting structures.
  • Partner with Implementation, Product, Operations, Engineering, and Customer teams to drive alignment and accountability.
  • Proactively identify risks, dependencies, and execution gaps; drive mitigation plans to ensure on-time, high-quality delivery.
  • Standardize program management best practices across the PMO.
• Analytics & Performance Management
  • Develop and own executive dashboards and KPI frameworks for enterprise implementations and PMO performance.
  • Analyze delivery metrics (e.g., timelines, resource utilization, margin, client health, risk indicators) to identify trends and improvement opportunities.
  • Translate complex data into actionable insights for senior leadership.
  • Partner with Finance and Operations to improve forecasting accuracy and performance tracking.
  • Build scalable reporting processes that reduce manual effort and increase transparency.
• Strategic Operations & PMO Enablement
  • Support annual and quarterly planning processes for Enterprise Implementations.
  • Drive capacity planning and resource allocation modeling.
  • Identify and implement process improvements that increase efficiency and scalability.
  • Lead special projects and strategic initiatives on behalf of the VP.
  • Contribute to tooling strategy (e.g., project management systems, BI platforms, reporting automation).
• Stakeholder & Executive Communication
  • Prepare executive-ready materials for business reviews, board updates, and strategic planning sessions.
  • Facilitate cross-functional program reviews and operating cadences.
  • Serve as a thought partner to the VP on organizational scaling, performance management, and prioritization decisions.

• A Bachelor's degree in Business, Statistics, Information Technology or a related degree.
• 5-8+ years of experience in program management, project management, strategic operations, consulting, analytics, or related fields.
• Demonstrated experience managing complex, cross-functional initiatives in a fast-paced environment.
• Strong analytical skills with proficiency in Excel/Sheets and experience with BI tools (e.g., Looker, Tableau, Power BI, or similar).
• Experience in enterprise implementations, SaaS, healthcare technology, or high-growth environments.
• Familiarity with PMO frameworks and portfolio management.
• Experience with capacity planning and forecasting models.
• SQL proficiency or experience working closely with data teams.
• PMP, Agile, or related certifications (a plus).
• Exceptional structured thinking and problem-solving ability.
• Experience building executive dashboards and performance reporting frameworks.
• Strong executive presence and written/oral communication skills.

• You will have a strong understanding of the role.
• You begin building relationships and collaborating with peers.
• You develop effective time and priorities management.
• You receive initial feedback about your performance and are using it to improve.
• You've gained confidence in your abilities and are starting to feel more comfortable in your role.

• You have mastered the tasks and responsibilities of the position, executing them with confidence and efficiency.
• You have established a strong network of internal relationships and are recognized as a key collaborator.
• You've been entrusted with greater responsibility indicating the company's confidence in your abilities.
• You see opportunities for…