Quality Rework

Job Overview

The Quality Rework Specialist is responsible for processing all returns, all retains, and any damaged product.

• Facilitate SAP transactions, including:
  Hold and release pallet tags, Cycle count tags, Separate pallets and tags for orders applied by GLC production scheduler.
• Safely operate forklift, including:
  Get product samples ready to be sent, Track and stage rework, Track and release product holds, Set-up pallets of product for employee cheese sale.
• Process and coordinate the dispersal and product disposition of all returns.
• Process all rework through MES.
• Disperse cheese from the aging and hold report(s) and damaged cheese from shipping dock.
• Identify and communicate operational and shipping alerts when there is a discrepancy.
• Enter all returns and cooler damaged product into access data bank for trending.
• Assist with product retain reviews.
• Participate on the mock product recall team.
• All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
• All GLC employees are expected to produce and promote our products and services in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
• Other responsibilities as assigned by the manager.

• Associate’s degree in a business or a technical field and/or 4 years experience or more in a lab or quality setting.
• Basic understanding of chemical and physical processes relating to cheese and packaging quality.
• Experience in SAP or other ERP system.
• Proficient in Microsoft Office.
• Ability to Operator Powered Industrial Trucks (forklifts).
• Ability to make decisions based on standard practices.
• Ability to handle multiple tasks, troubleshoot and problem solve.

• Bachelor’s degree in food technology or related science degree.

• Ability to constantly stand/walk; bend/flex/extend neck; frequently grip/reach/lift/pull with L/R hands.
• Ability to frequently handle material from floor-to-waist, waist-to-shoulder and pushing/pulling/carrying.
• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.
• Product weight: up to 50 lbs.
• Repetitive work in a fast-paced production environment with average temperature of 50-60 degrees
  
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Great Lakes Cheese is an Equal Opportunity Employer - Protected Veterans/Individuals with Disabilities.